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    Co-ordinator - IT Service Desk Team Leader - Stockport, Greater Manchester, United Kingdom - Daniel Owen North

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    Description
    Helpdesk Coordinator Required

    Job Type:
    Permanent (£23,000 - £25,000)
    Immediate or notice period
    Stockport (5 minutes from Bus and Train station or free parking outside office)
    Helpdesk Coordinator required for a Facilities Management company based in Stockport. Our client is looking for an experienced Helpdesk Coordinator to join their small but growing team in Stockport. This is a permanent role.
    30pm Monday - Friday (37.To provide support on the reactive maintenance help desk for clients/contractors.
    To input job requests/works orders via the Qube/Planet software system and completing all requisite fields.

    To respond to telephone calls from a dedicated direct maintenance telephone line, ensuring works completed within the required time period.

    Chasing contractors for updates and completion on all works carried out.
    To report to the Head of Facilities Management any issues that prevent the fulfilment of tasks.
    Processing contractor invoices.
    Maintain excellent working relationships with other colleagues, clients, and contractors


    Education, Qualifications and Experience:
    Previous experience working on a Facilities Services Help Desk
    Previous experience working on Facilities Management Platforms / Portals (Not Essential)
    Strong computer skills - Excel & Word
    Customer service orientation
    If interested, please send your CV or call Tom on (phone number removed)
    Helpdesk, Admin, Stockport, North West, Facilities Management #J-18808-Ljbffr

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