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    Assistant Resident Service Manager - Reading, Berkshire, United Kingdom - Oyster

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    Description

    Do you excel in creating communities where residents thrive? This award winning client is a leading property management firm committed to creating exceptional living environments for their residents.

    They believe in fostering a sense of community and providing top-notch resident services to ensure their properties are more than just places to live - they are vibrant, welcoming communities.

    The wellbeing of their staff is important to them which is reflected in the various incentives they provide such as a Personal Development Plan, Enhanced Pension Plan, Charity Leave etc.

    As an Assistant Resident Services Manager, you will be overseeing the onsite lettings and property management team of a 220 unit BTR Scheme.

    You will play a pivotal role in shaping the resident experience at their properties. You will lead a dedicated team, driving initiatives that enhance resident satisfaction and community engagement.


    Responsibilities:


    Ensuring communal areas and available apartments are well presented and appealing to prospective tenants at all timeCoach, train, develop and engage site team membersReporting building issues to the relevant member of the teamClear communication of important information, ensuring appropriate channels are usedResponding to rental enquiries, booking in and conducting viewings and agreeing offersRequirements:You're probably wondering what the catch is.

    Well, you need to have a strong customer service ethic.
    You need to have strong financial management skills.
    We are looking to attract talent from all areas of the property industry for this position.

    So apply in any way that suits you:
    text message, video message, CV - the more creative the better.

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