Patient Pathway Coordinator - Sutton-in-Ashfield, United Kingdom - Sherwood Forest Hospitals NHS Foundation Trust

Sherwood Forest Hospitals NHS Foundation Trust Sutton-in-Ashfield, United Kingdom

Found in: Talent UK C2 - 6 days ago

Permanent

Description

Job summary

You have a unique opportunity to be part of a passionate, professional, and dedicated team that is focused on creating a positive journey for all patients seen within our service.

The work is fast-paced and challenging but very rewarding. Your experienced colleagues will provide you with a robust training program that will help you build the skills, knowledge, and confidence needed to become a successful Patient Pathway Coordinator.

We believe that work should be a great place for everyone, and we will support your continuing personal development with regular one-on-one meetings and an annual appraisal, ensuring you are guided to all available training courses and support.

We offer a range of exciting benefits, including health and wellbeing initiatives, annual leave, flexible working options, and much more.

Main duties of the job

To see the full detailed job description and main responsibilities of the job please refer the job description attached.

About us

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020.

The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.

Job description

Job responsibilities

To see the full detailed job description and main responsibilities of the job please refer the job description attached.

Person Specification

Knowledge Requirements

Essential

Computer literate, with experience of using a keyboard with a high level of accuracy

Knowledge of NHS or service provider in general

Thorough knowledge of healthcare administrative systems and processes

Knowledge of databases, spreadsheets PAS, Excel or similar applications

Confidentiality and Data Protection

Equality and diversity

Desirable

Sound office clerical background providing knowledge of relevant procedures

Experience of using a full range of IT/Patient data systems - As applicable to speciality

Qualifications Academic/ Craft/ Professional

Essential

Good general education with GCSE English at grade C or above., (or equivalent)

RSA II (or equivalent)

Desirable

Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR)

NVQ in Customer Care

nstitute of Health Records & Information Management Diploma (IHRIM)

European Computer Driving Licence

Shorthand speeds of 80wpm

Further Training

Essential

On the job training

Desirable

Supervisory training

Experience of managing health & safety issues

Experience

Essential

Quality Customer Service

Previous NHS knowledge and experience

Desirable

Experience of supervising staff

Contractual Requirements

Essential

Willingness to work flexible hours as necessary

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