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Sutton in Ashfield

    Patient Pathway Co-ordinator - Sutton-in-Ashfield, United Kingdom - Sherwood Forest Hospitals NHS Foundation Trust

    Sherwood Forest Hospitals NHS Foundation Trust
    Sherwood Forest Hospitals NHS Foundation Trust Sutton-in-Ashfield, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    Job summary

    We have an exciting opportunity for a Patient Pathway Co-ordinator to join our passionate, professional and dedicated team that is focused on creating a positive journey for all patients seen within our service.

    The work is fast-paced and challenging but very rewarding. Your experienced colleagues will provide you with support that will help you build the skills, knowledge, and confidence needed to become a successful Patient Pathway Coordinator.

    Main duties of the job

    To see the full detailed job description and main responsibilities of the job please refer to the job description attached.

    About us

    Thank you for your interest in this role.

    Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020.

    The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.

    For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

    Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

    Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.

    Job description

    Job responsibilities

    To see the full detailed job description and main responsibilities of the job please refer to the job description attached.

    Person Specification

    Knowledge

    Essential

  • Computer literate, with experience of using a keyboard with a high level of accuracy.
  • Knowledge of NHS or service provider in general
  • Thorough knowledge of healthcare or other administrative systems and processes
  • Knowledge of databases, spreadsheets PAS, Excel or similar applications
  • Experience of using a full range of IT/Patient data systems
  • Confidentiality and Data Protection
  • Health and Safety
  • Equality and diversity

    • Desirable

  • Sound office clerical background providing knowledge of relevant procedures
  • Experience of using a full range of IT/Patient data systems - As applicable to speciality

    • Qualifications

    Essential

  • Good general education with GCSE English at grade C or above or equivalent qualification / experience.
  • RSA II (or equivalent)

    • Desirable

  • Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR)
  • NVQ in Customer Care
  • Institute of Health Records & Information
  • Management Diploma (IHRIM)
  • European Computer Driving Licence
  • Shorthand speeds of 80wpm

    • Further Training

    Essential

  • On the job training.

    • Desirable

  • Supervisory training
  • Experience of managing health & safety issues

    • Experience

    Essential

  • Quality customer care
  • Previous NHS knowledge and experience

    • Desirable

  • Experience of supervising staff

    • Contractual Requirements

    Essential

  • Regular attendance and willingness to work flexible hours as necessary
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