Jobs

    Administration Assistant/Receptionist - Topsham, United Kingdom - The Cinnamon Care Collection

    The Cinnamon Care Collection
    The Cinnamon Care Collection Topsham, United Kingdom

    6 days ago

    Default job background
    Permanent, Part time
    Description
    Administration Assistant/Receptionist
    £11.90 per hour plus company benefits
    Weekends Only
    A Top 20 Care Home Group 2024

    Watermeadow Grange in Topsham, Exeter is a beautiful care home providing 86 spacious ensuite bedrooms including a community dedicated to the care of people living with dementia.

    We are looking for a weekend Administration Assistant/Receptionist to be the first point of contact at the home. This role requires someone who has a range of skills with good IT experience and attention to detail.

    In addition to reception duties you will provide additional administration support to the Home Administrator - predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to cover in the Administrator's absence.


    Main Responsibilities:

    • Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person's identity is checked as far as reasonably practical
    • Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
    • In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties
    • Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents
    • Organise internal meetings and ensure that any requirements have actioned
    • Coordinate the staff meal process as applicable to the individual home
    • Respond to any emergency situations as requested by the home
    • Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.
    External - Job Requirements

    Person Specification:

    • Excellent customer service skills
    • IT literacy – competent with the use of systems
    • Previous telephone experience
    • Professional telephone manner
    • Knowledge of general administration
    • Good communication skills
    • Neat and well presented
    • Excellent written and verbal English


  • The Cinnamon Care Collection Topsham, United Kingdom Permanent, Full time

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