Jobs
>
London

    Mobile Service Engineer - London, United Kingdom - Wrightbus

    Wrightbus
    Wrightbus London, United Kingdom

    6 days ago

    Default job background
    Full time Technology / Internet
    Description

    Purpose of Post:

    To control and facilitate the provision of a high-quality aftersales service to various All Service One customer and be instrumental in All Service One becoming established as the preferred supplier of labour in the bus market.

    You will be the main point of contact for customers, handling daily queries relating to vehicle faults and resolving them in an effective and timely manner. You will build solid relationships with you customer base influencing and advising the customer on the best approach to resolve concerns.

    Key Tasks:

    ·Ensure root cause failure details are efficiently communicated back to Wrightbus Parts & Service Team both verbally and in a report format when required.

    ·Estimate retail repairs and communicate the information back to the NMSE manager.

    ·Diagnose both mechanical & electrical faults using industry diagnostic equipment and Wrightbus technical manuals.

    ·Provide on the ground technical support to our customer and ensure that all technical issues are dealt with in a timely and professional manner.

    ·Undertake campaign repairs as per Wrightbus work instruction document processes as requested by our customers.

    ·Make certain that customer vehicle repairs are professionally undertaken and controlled.

    ·Ensure any work undertaken are expedited in a timely and professional manner.

    ·Proactively promote and sell services and parts to customers.

    ·Guarantee that a professional, high-quality, and efficient service is provided to our customer.

    ·Assure that parts and company tools are controlled, calibrated (if required) and made available for regular audits.

    ·Act as the interface (the face of ASO) and the customer workshop operatives relative to the customer base.

    ·Undertake training as required. This will also include periodic factory training.

    ·Travel and work at other customer locations as and when required.

    ·Maintain the company vehicles to a high standard to meet both organisational and legal requirements.

    ·Complete all necessary paperwork appropriately and in a timely manner to meet company standards.

    ·Must be available to work weekend shifts/alternative shifts on a rota basis as required.

    ·Observe health and safety at all times and adhere to company and customer policies, whilst being aware of surroundings and local engineering requirements.

    ·To undertake any other duties conducive with the effective operation of the post.

    General:

    ·Undertake all duties in line with General Data Protection and maintain utmost level of confidentiality.

    ·Ensure work is completed to meet the requirements of the ISO 9001 standard.

    ·Ensure that you treat those with whom they come into contact in a courteous and respectful manner in accordance with the Dignity at Work Procedure.

    ·Wrightbus is committed to equality of opportunity and to selection based on merit. You are required to adhere to and promote the Equal Opportunities Policy throughout the course of your employment.

    ·You must maintain high standards of personal accountability.

    ·You must follow the training received when using any work items Wrightbus has provided.

    ·You must co-operate with others on health and safety and not interfere with, or misuse, anything provided for their health, safety, or welfare.

    ·You must take care of your own health and safety and that of people who may be affected by what you do (or do not do).

    ·You must comply with the no smoking policy.

    ·Staying away from home on occasions will be necessary to meet the requirements of the role.

    Essential Criteria:

    Educational Attainments: NVQ level 3/City and Guilds relating to Heavy Vehicle/PSV engineering or equivalent, IMI level 3 or 4.

    Job Experience:Demonstrate 1 years' experience in an engineering, heavy vehicle/PSV environment, dealership or fleet.

    Technical Skills:Demonstrate strong mechanical skills & good technical background with the ability to diagnose and repair faults effectively and efficiently, Demonstrate working knowledge of Microsoft Word, Excel, PowerPoint & Outlook, Demonstrate ability to follow verbal and written work instructions

    Desirable Criteria:

    Educational Attainments: To have served an apprenticeship in a heavy vehicle engineering environment.

    Experience: PSV background, Electrical experience, Chassis experience

    Technical Proficiency: Proven track record in the Bus & Coach Industry, Experience dealing with Customers.

    Note:

    This job description will be subject to review in the light of changing circumstances and may include other duties and responsibilities, as may be determined in consultation with the jobholder.It is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works.

    Wrightbus is committed to equality of opportunity and to selection on merit.

  • H&K Fire Engineering

    Service Engineer

    18 hours ago

    H&K Fire Engineering London, United Kingdom Full time

    Summary of Role · You will contribute to the development, implementation, and maintenance of security solutions for our clients working in a trusted and autonomous environment. We trust you to do what you do best. · What you will be doing · Installation and Configuration: Instal ...

  • Pioneer Selection

    Field Service Engineer

    5 days ago

    Pioneer Selection London, United Kingdom Full time

    Field Service Engineer · Salary: £30,000 - £45,000 (DOE) · Location: Must be commutable to Central London · Shift: Monday to Friday - 40 Hours per week. · A new role has become available for a Field Service engineer to join a large supplier of door entry and CCTV systems and sup ...

  • Verto People

    Field Service Engineer

    6 days ago

    Verto People London, United Kingdom Full time

    Service Engineer / Field Service Technician / Installation Engineer required to join a leading pump manufacturer. · The successful Service Engineer / Field Service Technician / Installation Engineer will provide mechanical and electrical repair, service, maintenance and commissio ...

  • Search Consultancy

    Building Service Engineer

    1 day ago

    Search Consultancy London, United Kingdom

    Building Services Engineer · £46,000 · Finsbury · Seeking an experienced Building Services Engineer to carry out PPM and reactive maintenance on an exclusive building in Finsbury. · You will be part of fantastic forward thinking FM company with huge opportunities for progression; ...

  • Stirling Warrington Limited

    Lift Service Engineer

    1 week ago

    Stirling Warrington Limited London, United Kingdom Full time

    Lift Service Engineer · Based: City of London and surrounding areas · Salary: Up to £46K · Are You a Lift service call out engineer looking for a new opportunity in the industry? · If the answer is Yes, I want to speak to you today. · We are a well-known and established Lift S ...

  • Concept Resourcing

    Trainee Service Engineer

    6 days ago

    Concept Resourcing London, United Kingdom

    **Now Recruiting for 2023 Spaces now available** · Looking for a trainee engineer role that has**World Class Training, A Clear Progression Path, Job Security, A Great Reward Scheme** Then we think this role could be for you · Do you fancy being the ultimate repair engineer, a com ...

  • Mulmar

    Field Service Engineers

    6 days ago

    Mulmar London, United Kingdom Full time

    Field Service Engineers · Location: Home based working across London, E17 · Salary: £30K - £34k according to experience. OTE £40K + with on call allowance, overtime + benefits · Vehicle: Van provided; personal use permitted · Contract: Full time, Permanent · Hours: Monday - Frid ...

  • Search Consultancy

    Static Service Engineer

    3 days ago

    Search Consultancy London, United Kingdom

    Static Service Engineer · £40,000 (negotiable based on experience and qualifications) · London · Seeking a Static Engineer to conduct Serving on a University within London. Join a team of talented Engineers who are using new & superior systems such as Gallagher. · - £40,000 (expe ...

  • Aura HVAC

    Hvac Service Engineer

    12 hours ago

    Aura HVAC London, United Kingdom

    **HVAC Service Engineer** · Field based across London and Home Counties · **The Company** · Aura HVAC supplies and installs outstanding air conditioning systems through a deep expertise in engineering. We are value-based, design-led and cost-conscious, family-run and focused on d ...

  • Search Consultancy

    Security Service Engineer

    4 days ago

    Search Consultancy London, United Kingdom

    Security Service & Install Engineer · £40,000 (negotiable based on experience and qualifications) · London · Seeking a Service & Install Engineer to work in prestigious Government buildings within London. Join a team of Engineers who are talented, driven and are rapidly winning h ...

  • Invictus Recruitment

    Building Services Engineer

    18 hours ago

    Invictus Recruitment London, United Kingdom Full time

    Building Services Engineer (Electrical bias) · Based in Marylebone · Monday to Friday, 8am – 5pm · £44,000 basic salary · 25 Days Annual Leave + Bank Holidays · Call out 1 in 5 weeks - £100 standby · Are you an experienced Building Services Engineer looking for an exciting opport ...

  • NBM Limited T/A NextBestMove

    Service and Breakdown Engineer

    5 days ago

    NBM Limited T/A NextBestMove London, United Kingdom

    Our Client is a successful privately owned independent lift company providing maintenance and modernisation solutions to a variety of customers. We are currently looking for an experienced Service Call Out Engineer · About the role: · Our Client is currently looking for NVQ3 & NV ...

  • Search Consultancy

    Field Service Engineer

    4 days ago

    Search Consultancy London, United Kingdom

    The duties and responsibilities of the Field Service Engineer are: · - Repair and maintain a range of coffee equipment · - Dealing with planned maintenance calls, break downs, and general repair of the machines · - Ensuring excellent customer service is provided at all times · - ...

  • Venn Group

    Building Services Engineer

    5 days ago

    Venn Group London, United Kingdom

    **Temporary Opportunity - Building Services Engineer** · Venn Group are supporting a university who are looking to recruit multiple Building Services Engineer roles. · **Hourly Rate**:£23-£27 · **Length**: 3 months (Temp - Perm) · **Location**: London · - Perform maintenance task ...

  • Clear Engineering Recruitment LTD

    Field Service Engineer

    5 days ago

    Clear Engineering Recruitment LTD London, United Kingdom

    **Field Service Engineer** · **£40,000 - £50,000 Basic** + Overtime (OTE £60,000-£65,000) + Vehicle + OEM Training + Door to Door Pay + Package · **London** · Are you an electrical or mechanical bias engineer looking to work for a global leading OEM specialising within the Data c ...

  • Ascot services

    Ac Service Engineer

    1 week ago

    Ascot services London, United Kingdom

    **Job Title**:AC Service Engineer · **Location**:London/South region · **Salary**:£38,000 - £45,000 per annum · **Job Type**:Permanent, Full Time · **The Company**: · Ascot Services provides market leading solutions across a number of disciplines that includes; facilities managem ...

  • Shorterm Group

    Field Service Engineer

    1 week ago

    Shorterm Group London, United Kingdom

    Our client a global technology company, which is continuously growing are looking for outgoing, hardworking field service engineers. The role is working on leading edge transportation equipment across various forms of transport including buses and trains,and you will be working o ...

  • Search Consultancy

    Building Services Engineer

    1 week ago

    Search Consultancy London, United Kingdom

    Building Services Engineer · £42,000 · Holborn · Seeking an experienced Building Services Engineer to carry out PPM and reactive maintenance on an exclusive building in Holborn. · You will be part of fantastic forward thinking FM company with huge opportunities for progression; · ...

  • Ascot services

    Ac Service Engineer

    5 days ago

    Ascot services London, United Kingdom

    **Job Title**:AC Service Engineer · **Location**:London/South region · **Salary**:£38,000 - £45,000 per annum · **Job Type**:Permanent, Full Time · **The Company**: · Ascot Services provides market leading solutions across a number of disciplines that includes; facilities managem ...

  • Line Up Aviation

    Building Services Engineer

    4 days ago

    Line Up Aviation London, United Kingdom

    A vacancy has arisen for a **Building Services Engineer** to be based in London, SE1 on a contract basis. · This is an established national service contract with a large scope of building and accommodation services and as such any successful applicant will need to be highly motiv ...