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    Client Experience Account Manager - Leicester, United Kingdom - SGS

    SGS
    SGS Leicester, United Kingdom

    Found in: Jooble UK O C2 - 6 days ago

    Default job background
    Full time
    Description

    SGS provide the world's most comprehensive range of integrated inspection, testing, certification, and advisory services, powered by the latest technology and digital tools.

    Our global network of experts supports our customers by helping them to meet increasingly complex regulations and standards.
    Competitive pension scheme + Life Assurance
    Generous Annual Leave allowance (increasing with service) plus bank holidays.
    An additional day off for your birthday
    Discounted Gym Membership
    Retailer Discounts
    Access to electric vehicle leasing scheme (subject to eligibility criteria)
    Enhanced maternity/paternity and adoption pay.
    Length of Service Awards
    Christmas Vouchers
    Health & Wellbeing initiatives

    Job Title :
    Account Manager
    Homebased with client site visits

    As an SGS Account Manager you would play a crucial role in building and maintaining relationships with clients, ensuring their satisfaction and timely product launches.

    Develop account strategies to achieve client goals.

    Attend weekly and ad hoc meetings with clients and partners to provide detailed written and verbal updates on all projects, highlighting any issues or delays.

    Become the SGS expert in the client's business, understanding their product launch process and policy requirements inside out.
    Liaison between internal departments and clients for project queries
    Previous Account Management or Project Management Experience
    An understanding of the Project Management lifecycle
    A working knowledge of Microsoft packages
    Strong interpersonal and relationship management skills
    Retail or manufacturing experience - preferably related to food product approval/quality assurance.
    Proven experience in account management, project management, customer care management or other related field.

    SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

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