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    Business Intelligence Analyst - London, United Kingdom - Zego

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    Description
    We're a commercial motor insurer on a mission to save people time and money. From scooter delivery riders to private hire taxi drivers, our customers are our driving force. We're making insurance fairer and more human for every one of them.
    When we started back in 2016, we knew that traditional insurance held businesses back. So we set out to change things, building insurance solutions that empower professional drivers throughout the UK and Europe.

    We are seeking a passionate Senior Business Intelligence Analyst with a commercial sense and a true passion for data.

    our role isn't solely about generating data; Your focus will involve providing comprehensive reports and analysis to support our key strategic initiatives.

    To thrive here, you'll need a solid technical foundation as a Data Analyst, exceptional stakeholder management skills, and the ability to excel in a fast-paced environment.

    You will collaborate closely with the Data, Engineering, Product, Marketing, Customer Experience, Pricing, Claims & Fraud teams, and senior leadership to identify and evaluate the primary KPIs influencing conversion and performance
    You will monitor business performance regularly, conduct ad-hoc analyses, and proactively offer recommendations to Senior Leaders to enhance team performance while identifying growth opportunities or business risks

    You will own reporting - set up and maintain reports and dashboards using various technical tools (SQL, Looker, Excel, etc.) You will be responsible for making data available to internal and external stakeholders in a digestible form.

    This might include designing and create appropriate ETL processes and partnering with the Data Analytics and Data Engineering teams to implement them

    You will work closely with Customer Support, Product and Engineering teams to help prioritise new products and features with the aim of constantly improving the customer experience.

    Your recommendations will be data-driven, influenced by consumer behaviour, revenue impact, ROI and market trends
    You will provide support for modeling and forecasting to comprehend the efforts required to achieve business targets
    You have a background in Business Intelligence or Analytics Teams, with prior experience in defining and monitoring business performance
    You know how to build dashboards (we use Looker) and have advanced Excel skills.
    You have advanced SQL proficiency and comprehension of database architectures to craft efficient code tailored to business needs
    You are happy to contribute to individual projects or support others with theirs
    Bonus points
    BS/BA in Mathematics, Engineering, Finance, Economics, or similar
    Familiarity with Python or R
    Prior experience in developing ETL processes and financial modeling

    We're proud of our company and our culture - a friendly and inclusive space where we can lift each other up and celebrate our wins every day.

    We recognise our achievements, learn from our mistakes, and help each other to be the best we can be.

    We call it Zego Hybrid.
    Our hybrid way of working is unique. We don't mandate fixed office days. Instead, we foster a flexible approach that empowers every Zegon to perform at their best.

    We ask you to spend at least one day a week in our central London office (next to Liverpool Street).

    We cover the costs for all company-wide events (3 per year), and also provide a separate hybrid contribution to help pay towards other travel costs.

    We think it's a good mix of collaborative face time and flexible home-working, setting us up to achieve the right balance between work and life.

    Join us and you'll get a market-competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits.

    We're an equal opportunity employer and we value diversity at our company.

    We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.

    #


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