- You will offer technical support for customers and oversee internal systems (following ITIL principles)
- Chance to work with the latest technologies, such as, Hyper-V, VMware, VEEAM, HP
- Installing new hardware
- Coordinating with external suppliers
- Prior experience in providing technical support
- Dedication and eagerness to learn
- Background in working within a service desk / ITIL environment (highly preferred)
- Knowledge of Data Centers is an advantage
- Proficiency in virtualization, storage & backup solutions
- Experience in customer interaction and strong communication abilities
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Infrastructure Engineer - Cambridge, United Kingdom - Concept Resourcing
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Description
Infrastructure Engineer / 2nd Line Support - Cambridgeshire / WFH - ITIL, Service Desk, Virtualisation £35k - £40k + packageFully Remote Work From Home
Concept IT is in search of an experienced Infrastructure / 2nd Line Support Engineer to join a well-established and growing IT solutions organization. This role involves providing 2nd line technical support for customers and assisting in maintaining the company's core infrastructure and data center. It's a fantastic opportunity for an ambitious IT professional to enhance their skills and work with cutting-edge technologies.
This position includes night shifts from Monday to Friday. No shifts on weekends or irregular working hours.
Technical Skills Required
The offered salary range is £35,000 - £40,000 + benefitsFull JD details are available, so kindly share your CV for a discussion. Jack Bannister - IT Recruitment Consultant - Core Skills: VMware - Hyper-V - 2nd Line Support - Level 2 Support - Infrastructure Engineer - Backup - VEEAM - HP - virtualization - Service Desk - ITIL - 2nd Level Support - Data Center