- Work collaboratively across business teams to triage issues raised by the project and business teams, including solving issues with inaccuracies in contract data, and billing and order management issues.
- Support the optimisation of the Salesforce process to co-term customer contracts, including streamlining handover points between business units.
- Manage the rationalisation of existing products, from initial product design through to User acceptance testing and deployment in Salesforce.
- Proactively manage the relationship with the Salesforce SI partner to ensure they efficiently and reliably deliver services and systems as per the contractual agreements.
- Attend key forums and working groups for decision making, priority setting and risk / issue escalation.
- Prepare and present the workstream progress reports and provide clear insights into the status across sub-workstreams, highlighting any at risk areas including the steps required to mitigate.
- Continuously assess and improve sales processes to enhance efficiency and effectiveness years of experience in Lead to Order process transformation in the software industry
- Strong Salesforce knowledge
- Project management skills / experience
- Ability to self-manage and work independently, work to tight deadlines, prioritize workloads and work with related internal business functions.
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Operations Team Lead
2 weeks ago
Blank Space Recruitment Ltd Birmingham, United Kingdom**Operations Team Lead - AV Warehouse** · **Birmingham** · **£30,000 - £32,000** · Superb opportunity to join this fantastic AV production agency in the West Midlands as Operations Team Lead in their busy warehouse. · **The company** · This leading events and production agency ha ...
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Security Operations Lead
2 weeks ago
Digital Waffle Birmingham, United Kingdom**Security Operations Lead**: · **Job details**: · - Posted 17 May 2024 · - Salary £75000 per annum · - LocationBirmingham · - Job type Permanent · - Discipline Infrastructure · - ReferenceZJ-77-15 · - Contact NameZak Jones · **Job description**: · **Job Title: Security Operation ...
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Operational Readiness Lead
3 weeks ago
Phoenix Group Birmingham, United Kingdom**Job Description: Operational Readiness Lead** · **Job Type**: Permanent · **Location and flexible working**:Hybrid - th _is role could be based in either our Wythall, Edinburgh or Telford offices working three days per week at home. We recognise the benefits of flexible working ...
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Manufacturing Operations Lead
1 week ago
Mondelēz International Birmingham, United Kingdom**Are You Ready to Make It Happen at Mondelēz International?** · **Join our Mission to Lead the Future of Snacking. Make It With Pride.** · The Manufacturing Operations Lead role is a key senior site leadership position with overall responsibility for a Manufacturing Business Uni ...
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Sales Operations Lead
1 week ago
Advanced Birmingham, United KingdomRole Introduction: · The Sales Operations Lead will hold a key role in managing the successful delivery of all Sales Operations responsibilities on behalf of Revenue Operations and supporting our organisation's success. With responsibility for all Sales Operations activities and ...
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IT Security Operations Lead
2 days ago
Digital Waffle Birmingham, United Kingdom**IT Security Operations Lead**: · **Job details**: · - Posted 31 May 2024 · - Salary £75000 per annum · - LocationBirmingham · - Job type Permanent · - Discipline Infrastructure · - ReferenceZJ-77-32 · - Contact NameZak Jones · **Job description**: · **Job Title: IT Security Ope ...
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People & Operations Lead
3 days ago
The PDA Society Birmingham, United KingdomJob description · This new role of People & Operations Lead is designed to ensure that our team continue to be connected, informed and supported as we grow and change. · This role will work closely with the CEO and the Trustee Lead for HR on implementing the strategic direction w ...
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Design Operations Lead
1 week ago
KPMG-UnitedKingdom Birmingham, United Kingdom**Job description** · Would you like to join a team of highly skilled researchers, analysts and designers who collaborate in developing products and services that make a difference? · The Digital Design team in KPMG Technology Advisory work with hundreds of organisations worldwid ...
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Retail Team Lead, Operations
2 weeks ago
Canada Goose Inc. Birmingham, United KingdomCompany Description · Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To ...
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Assistant Operations and Cleaning Lead
1 week ago
Green Penguin Ltd Birmingham, United KingdomAssistant Operations and Cleaning Lead - Immediate start. · Company vehicle. · Working Wednesday to Sunday - 40 hours per week. · You will need to be flexible as some shifts may be evenings. · Contracts are mainly midlands based however the client does service national contracts. ...
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Operational Contract Management Lead
1 week ago
Department for Science, Innovation & Technology Birmingham, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £52,320 - £58,920- A Civil Service Pension with an average employer contribution of 27%**Job grade**: · - Grade 7**Contract type**: · - Fixed term · - Loan**Length of employment**: · - 2 years**Business area**: · - DSIT - Cor ...
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Support Operations Team Lead
1 week ago
OneAdvanced Birmingham, United KingdomRole Introduction: · We are looking for a **customer obsessed** Support Operations Team Lead to **drive this culture** in our teams and to ensure our customers receive excellent service through the management of a service desk and client site based operations across one or more c ...
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Senior Lead Administrator in Operations Team
2 weeks ago
Elitep Birmingham, United KingdomOur client who are based on Birmingham Business Park are expanding due to growth and now seeking to recruit a Senior Lead Administrator in Operations Team. The role will be busy fast paced and need someone with a attention to details with all round skills as follows skill Excel · ...
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Band 5 Hmp Operational Lead
2 weeks ago
Birmingham Community Healthcare NHS Foundation Trust Birmingham, United KingdomHMP are looking for a well-organised, enthusiastic individual who can support the day-to-day operational management within HMP Birmingham and undertake the role of Operational Lead, the right person will also work closely with our Inpatients wards to ensure collaboratively workin ...
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Value Stream Technical Operations Lead
3 weeks ago
KPMG-UnitedKingdom Birmingham, United Kingdom**Job description** · **Value Stream Technical Operations Lead - Finance** · **KPMG**: · KPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our crea ...
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Band 6 Ihub Operational Lead
2 weeks ago
Birmingham Community Healthcare NHS Foundation Trust Birmingham, United KingdomAn exciting opportunity has arisen within the Inpatients group for a for a hardworking and motivated individual with a 'can do' attitude to operationally lead the iHub based at Moseley Hall Hospital. · The integrated hub is a combination of the bed management team and discharge t ...
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Band 5 Hmp Operational Lead
2 weeks ago
Birmingham Community Healthcare NHS FT Birmingham, United KingdomDirect line management of administration supervisors and overall management of allocated administration team. Delegated budget holder for non-pay lines for administrative staff, procuring and requisitioning stock and non-stock. ...
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Band 6 Ihub Operational Lead
1 week ago
Birmingham Community Healthcare NHS Foundation Trust Birmingham, United KingdomAn exciting opportunity has arisen within the Inpatients group for a for a hardworking and motivated individual with a 'can do' attitude to operationally lead the iHub based at Moseley Hall Hospital. · The integrated hub is a combination of the bed management team and discharge t ...
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Lead Operative
1 week ago
WHS Plastics Ltd Sutton Coldfield, United KingdomCarrying out various manufacturing tasks within the production assembly cell after receiving training and instruction to follow correct process and company standards. Responsible for keeping the line flowing, meeting customer demands and ensuring quality is maintained to a high s ...
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Band 8b Radiotherapy Operational Lead
2 weeks ago
University Hospitals Birmingham NHS Foundation Trust Birmingham, United KingdomRecognised as one of the largest NHS Trusts - University Hospitals Birmingham is at the forefront of care within our communities. Nationally we are recognised as leaders in Radiotherapy Treatment, particularly in the fields of SRS, SABR and paediatrics. We have an exciting range ...
Sales & Operation Lead - Birmingham, United Kingdom - PageGroup
Description
Job Description As a Sales Operations Transformation Lead, you will be responsible for defining, planning and managing the implementation of Sales transformation initiatives aligned to best practice, to deliver the most efficient and effective processes and solutions.
You will work closely with the project team, Sales leadership and Account Managers, sponsors, and cross functional business teams on key Sales transformation initiatives, including the co-termination of customer contracts and the rationalisation of existing products.
You will manage a small team of Business Analysts and be the key point of contact for the SI partner.
You'll need to have excellent stakeholder management, project management, communication, and organisational skills.Manage the co-termination of customer contracts across four Commercial Units (Education, Government & Housing, Health & Care, Legal, Professional Services & Distribution, Logistics & Manufacturing), supporting over 250+ Account Managers and a team of Business Analysts.