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Building Services Technician
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Field Service Technician
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IT service technician - Harborne, West Midlands, United Kingdom - Pertemps Birmingham Commercial
Description
Job Title:
IT Helpdesk Field Technician
Hours of Work:40 hours per week with flexibility as needed.
We are seeking a dedicated individual to fill the role of Helpdesk/Technical Support Specialist.
Based in Birmingham, the successful candidate will also be required to travel to other UK sites including Wolverhampton, Liverpool, Bridgend, and Dagenham as necessary.
Provide helpdesk and technical support for UK branches, ensuring timely resolution of IT issues.Work flexible shifts (AM/PM) and be available after hours for critical issues, including night duty on a rotating basis.
Prioritise daily activities and respond to potential IT emergencies, directing issues to the appropriate channels.Perform recurring tasks such as new user creation and workstation/laptop deployment.
Demonstrate proactiveness in learning new technologies and adapting to changes in IT infrastructure.
Proficient knowledge of Windows operating systems (Windows XP - Windows 11) and Microsoft Office suite.
Basic Linux knowledge (console-based).
Experience in diagnostics, maintenance, and minor repairs of company equipment.
Familiarity with common system services, networking technologies, and visualisationtechnologies.
Basic SQL knowledge (preferably for MS SQL Environment).
Experience with remote desktop technologies and Cisco Meraki is a plus.
Ability to travel to differentlocations within the UK, with potential travel to other jurisdictions if required.
Ability to undergo training remotely and potentially in-person.
Drivers LicenseThis is a broad role and no one day will be the same, if you think you have the relevant skills and experience click the apply button now #J-18808-Ljbffr