Reservations Consultant - London, United Kingdom - Travel Trade Recruitment Limited

Description

Reservations ConsultantThe post holder will ensure that high levels of service are maintained as they handle calls and emails from agents for holidays all over the world.

They will provide a friendly & informative service while booking holidays.


Key Responsibilities:
Dealing with enquiries and booking holidays to a variety of destinations worldwideTurning enquiries into bookingsTo offer suitable packages and ancillaries within the requirementsTo maintain a high level of customer service at all timesTo achieve monthly sales targetsTo use personal travel experience and product knowledge to sell appropriate holidaysTo follow up on all enquiries madeCross-selling to alternative holidaysTo undertake any other duties or projects commensurate within the nature of the role Personal Qualities/Skills:At least 2 years' experience in selling holidaysExperience using a GDS, preferably GalileoExcellent geographical knowledge and experience in a sales/travel environmentThe ability to communicate effectively both written and verballyTo have a professional mannerTo have a passion for travelTo have a basic knowledge of standard PC systemsBasic knowledge of ABTA/ATOL regulationsExcellent time management skillsAbility to work under pressure and independentlyOrganisational skills and ability to multi-taskProactive & enthusiasticSupportiveTeam player Hours: Mon-Fri 9:00-18:00 + Saturday 10:00-17:00 (rotational basis)

Salary:
£36,000 OTE (Basic + Uncapped Commission + Bonus)Once fully trained, this position can be offered as a hybrid role of 3 days in the office and 2 from home.
Interested please apply here or email (url removed)