Jobs
>
London

    Restaurant Reservations Consultant - London, United Kingdom - Ten Lifestyle Group

    Ten Lifestyle Group
    Ten Lifestyle Group London, United Kingdom

    1 week ago

    Default job background
    Description
    • A 'foodie' who loves to eat out in the best places?
    • The person your friends always ask where to book for that special occasion?
    • Passionate and always 'in the know' about all the new openings and trendy spots?
    • Someone who thrives in a fast-paced but fun working environment?

    The Role

    As a Dining Expert you will not only share your passion for all things dining with your teammates, but most importantly use your knowledge to help our members secure the best tables according to their preferences whilst meeting deadlines. Some requests will be straight forward such as checking availability and making bookings. Others, however, will be more unusual and will require tenacity and excellent problem-solving skills. You will use your knowledge, contacts and expertise to ensure our service is delivered the highest standard. Last but not least, you will be working in one of the most vibrant and fun teams where boredom is never on the menu

    Your key responsibilities will include:

    • Establishing strong relationships with our members via telephone and written communications, truly understanding their requirements;
    • Putting together suggestions / ideas / bookings based on the members' requirements;
    • Maintaining regular contact with members, helping them tailor the tasks further;
    • Actively cross-selling our travel and lifestyle services.

    About you

    If you love food, enjoy eating out and discovering new dining experiences, then this role is for you

    You are also highly organised, take pride in your work and are great at thinking outside the box. You have a strong desire both to consistently exceed your key performance indicators as well as for personal development, being determined to succeed and eager to take on the next challenge - or add the next set of skills to your already formidable arsenal. You are passionate about delivering high quality personalised service, are motivated and resourceful, and no request is too big or complex for you. In fact, you a love a challenge. You are a strong communicator, enjoy working in a fast paced environment and thrive on meeting and exceeding targets.

    Who We Are

    Ten Lifestyle Group is an AIM-listed global travel and lifestyle concierge company founded in 1998 by Alex Cheatle and Andrew Long. Delivering unique travel, entertainment and dining experiences to the world, Ten is a vital part of the customer engagement strategies of leading premium financial services and consumer brands. Today, millions of members have access to Ten's services across lifestyle, travel, dining, entertainment and retail benefits on behalf of over fifty clients including HSBC, Coutts, Bank of America, Westpac and Royal Bank of Canada.

    As well as offering a private membership tier, Ten serves some of the most valuable customers of the world's leading private banks, premium financial services and luxury brands. Corporate clients use Ten's services to acquire, engage and retain affluent, high-net-worth customers. The service drives critical customer metrics, including revenue growth and Net Promoter Score, and supports digital transformation initiatives.

    Ten's partnerships are based on multi-year contracts which generate revenue through platform-as-a-service and technology fees. Its operations are underpinned by an increasingly sophisticated personalisation platform comprising industry-first, proprietary technology, thousands of supplier relationships and 25 years of expertise delivered from 22 global offices. All Ten's services are made available to clients on either a white-label, co-branded, or affiliate partnership basis.

    Looking ahead, Ten's strategy revolves around four key areas:

    • Deliver a world-class member experience
    • Invest in technology
    • Expand contracts with new and existing clients
    • Establish a foothold in new markets by leveraging its market-leading service proposition

    For more information, please watch Ten's Growth Engine Video -en...

    Requirements

    Skills / Qualifications

    • At least 3 - 4 years' of relevant work experience in hospitality, ideally in restaurants
    • Solid practical knowledge of the London dining scene, with a focus on fine dining is a must
    • Experience in working with private dining / events is desired but not mandatory
    • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
    • Passionate about engaging with members
    • Administration and planning
    • Strong planning and organisational skills
    • Results orientation
    • Initiative and Pro-activity
    • Positive Outlook and Self-Confidence

    Our people are at the heart of the business, and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

    All our employees also enjoy a range of benefits:

    • A competitive salary will be offered depending on experience
    • Offer flexible work arrangements including Hybrid work possibilities
    • Annual Leave of 25 days per annum & 3 extra days of annual leave in their third year.
    • One (1) month paid Sabbatical after 5 years of Service, without tapping into annual leave
    • Employer-contributory company pension (with a scheme that allows full decision making about what investments are made, levels of risk, ethical funds etc.)
    • Lucrative Ten Loyalty Rewards program
    • Remote Working Holidays - Travel and Work for up to 4 weeks per year
    • Access to lots of great travel and entertainment discounts as our clients' members would
    • Be part of our global, dynamic, and inclusive Team, with diversity at its core.
    • Possibility of growth within a dynamic and international company

    Commitment to Diversity

    We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance, and business needs.

    "Ten works with a small, preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time."

    Send me alerts about jobs like this.

    Please enter your email address to continue setting up an email alert for similar jobs to this one. By entering your email address and clicking apply you will sign up to Jobs4 and agree to our terms and conditions .

    #J-18808-Ljbffr
  • Oliver James

    Reserving Consultant

    1 day ago

    Oliver James London, United Kingdom

    Oliver James are pleased to be working with an award winning consultancy seeking a Reserving Consultant to join their P&C consulting team in the General Insurance side of the business. · In your role you will be working with a variety of clients, developing solutions through unde ...

  • Willis Towers Watson

    Reserving Consultant

    2 days ago

    Willis Towers Watson London, United Kingdom

    Reserving Consultant · - London, GB · April 27, 2023 · We are looking for an enthusiastic and analytical insurance practitioner with non-life actuarial experience to join WTW as a junior consultant in our general insurance practice within the wider UK Insurance Consulting and Tec ...

  • Language Recruitment Services Ltd

    Reservations Consultant with French

    1 week ago

    Language Recruitment Services Ltd London, United Kingdom

    **Reservations Consultant with French** · **Permanent Position** · **Salary: £25,750k+ generous incentive package** · **Location: Central London** · **Job Ref: SM0202307** · **Duties include**:client reservations, upselling, relationship building, database updates, effective comm ...

  • Angela Shanley Associates

    Fit Reservations Consultant

    3 days ago

    Angela Shanley Associates London, United Kingdom

    Are you looking to join a growing company that values your personal growth and invests in you? Then ASA is the right place or you. This junior position is for anyone looking to work in a fast-paced environment and has the desire to thrive in the travel trade industry. We are look ...

  • Ten Group

    Restaurant Reservations Consultant

    1 week ago

    Ten Group London, United Kingdom

    **Are you** · - A 'foodie' who loves to eat out in the best places? · - The person your friends always ask where to book for that special occasion? · - Passionate and always 'in the know' about all the new openings and trendy spots? · - Someone who thrives in a fast-paced but fun ...

  • Language Recruitment Services Ltd

    Luxury Reservations Consultant with French

    3 days ago

    Language Recruitment Services Ltd London, United Kingdom

    **?Luxury Reservations Consultant with French** · **Permanent Position** · **Salary: £25,750 + generous incentive package** · **Location: Central London** · **Job Ref: SM0202907** · ? · ? · **Duties include**: client reservations, upselling, relationship building, database update ...

  • Angela Shanley Associates

    Tailor-made Reservations Consultant

    3 days ago

    Angela Shanley Associates London, United Kingdom

    Are you looking to join a growing company that values your personal growth and invests in you? Then ASA is the right place or you. This junior position is for anyone looking to work in a fast-paced environment and has the desire to thrive in the travel trade industry. We are look ...

  • Travel Trade Recruitment Limited

    Reservations Consultant

    3 days ago

    Travel Trade Recruitment Limited London, United Kingdom Permanent, Full time

    Reservations Consultant · The post holder will ensure that high levels of service are maintained as they handle calls and emails from agents for holidays all over the world. They will provide a friendly & informative service while booking holidays. · Key Responsibilities: · Deali ...

  • Travel Trade Recruitment Limited

    Reservations Consultant

    3 days ago

    Travel Trade Recruitment Limited London, United Kingdom Full time

    Reservations ConsultantThe post holder will ensure that high levels of service are maintained as they handle calls and emails from agents for holidays all over the world. They will provide a friendly & informative service while booking holidays.Key Responsibilities:Dealing with e ...

  • Canterbury Travel

    Reservations/administration Consultant

    3 days ago

    Canterbury Travel Northwood, United Kingdom

    **Join the UK's leading Lapland Holiday Experts** · We're looking for a positive and proactive full-time **Reservations/Administration Consultant** to join our team in Northwood, Middlesex. **Starting salary £24k **increasing to £25K after successfully completing 3 months probati ...

  • Willis Towers Watson

    Senior Reserving Consultant

    2 weeks ago

    Willis Towers Watson London, United Kingdom Full time

    Job Description · We are looking for an experienced reserving actuary to join WTW as a consultant in our general insurance practice within the wider UK Insurance Consulting and Technology ("ICT") line of business. The successful applicant will help us further develop our reservin ...

  • Ten Lifestyle Group

    Restaurant Reservations Consultant

    5 days ago

    Ten Lifestyle Group London, United Kingdom

    Job Description · Are you... · A 'foodie' who loves to eat out in the best places? · The person your friends always ask where to book for that special occasion? · Passionate and always 'in the know' about all the new openings and trendy spots? · Someone who thrives in a fast-pace ...

  • Ten Group

    Restaurant Reservations Consultant

    6 days ago

    Ten Group London, United Kingdom Full time

    Are you... · A 'foodie' who loves to eat out in the best places? · The person your friends always ask where to book for that special occasion? · Passionate and always 'in the know' about all the new openings and trendy spots? · Someone who thrives in a fast-paced but fun working ...

  • Ten Lifestyle Group

    Restaurant Reservations Consultant

    1 week ago

    Ten Lifestyle Group London, United Kingdom

    Are you... · A 'foodie' who loves to eat out in the best places? · The person your friends always ask where to book for that special occasion? · Passionate and always 'in the know' about all the new openings and trendy spots? · Someone who thrives in a fast-paced but fun working ...

  • Ten Lifestyle Group

    Restaurant Reservations Consultant

    1 week ago

    Ten Lifestyle Group London, United Kingdom

    Job Description Are you... · A 'foodie' who loves to eat out in the best places? · The person your friends always ask where to book for that special occasion? · Passionate and always 'in the know' about all the new openings and trendy spots? · Someone who thrives in a fast-paced ...

  • Ten Lifestyle Group

    Restaurant Reservations Consultant

    1 week ago

    Ten Lifestyle Group London, United Kingdom

    Are you...A 'foodie' who loves to eat out in the best places?The person your friends always ask where to book for that special occasion?Passionate and always 'in the know' about all the new openings and trendy spots?Someone who thrives in a fast-paced but fun working environment? ...

  • Ten Lifestyle Group

    Restaurant Reservations Consultant

    1 week ago

    Ten Lifestyle Group London, United Kingdom Full time

    Are you... · A 'foodie' who loves to eat out in the best places? · The person your friends always ask where to book for that special occasion? · Passionate and always 'in the know' about all the new openings and trendy spots? · Someone who thrives in a fast-paced but fun working ...

  • Harrington-Leigh Associates Ltd

    Reservations & Revenue Manager - Scottish Relocation - OTE 50K

    1 week ago

    Harrington-Leigh Associates Ltd London, United Kingdom Full time

    I have a fantastic relocation possibility available in a Luxury focused, Boutique Hotel in a beautiful rural part of Scotland. · I`m keen to speak with Reservations & Revenue Managers who have a minimum of 4 or 5 Star hotel backgrounds. · Under the direction of the Hotel Manager ...

  • Eames Consulting

    Reserving Lead

    1 day ago

    Eames Consulting London, United Kingdom

    **Job Details**: · **Sector**: General Insurance, Actuarial, Insurance- · **Location**: City of London- · **Job Ref**: SB022_ · **Job Type**: Permanent- · **Salary**: £ £150000 per annum- · **Contact**: Sam Baker- · **Start Date**: ASAP**Reserving Lead** · Eames are currently pa ...

  • EY

    Senior Consultant Non-life, Actuarial

    5 days ago

    EY London, United Kingdom

    At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...