Jobs

    Resident Liaison Officer - Kingston upon Thames, United Kingdom - 18 Recruitment Limited

    18 Recruitment Limited
    18 Recruitment Limited Kingston upon Thames, United Kingdom

    6 days ago

    Default job background
    Permanent, Full time
    Description

    Our client is a leading Social Housing Contractor are looking to recruit a Resident Liaison Officer for their contract covering Kingston.

    The Role


    You will be responsible for liaising with Tenants, Supervisors/Site Managers and the clients regarding access and their planned maintenance programme of works.

    This will consist of kitchen & bathroom upgrades, replacement Windows & doors, electrical rewires & re-roofing

    Responsibilities


    • Liaising closely with Tenants & Scheme Manager regarding access and programme of works
    • Assisting and liaising with Site Managers, Supervisors and the Client
    • Contacting neighbourhood housing associations and establishing working relations
    • Visiting tenants and advising them on completion dates, colour schemes etc.
    • Attending/chairing tenant forum meetings/open days advising tenants of works being completed
    • Conducting surveys
    • Pre-entry visits to introduce the company & to advise tenants on works being completed
    • General admin - printing letters, updating files and trackers, arranging appointments etc.
    Qualifications & Experience


    • Must have previous experience of working as an TLO/RLO on social housing projects.
    • Ability to manage own workload & work to tight deadlines
    • Ability to work under pressure
    • Full UK Driving Licence (company vehicle is provided)
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