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Kingston upon Thames

    Resident Liaison Officer - Kingston upon Thames, United Kingdom - 18 Recruitment Limited

    18 Recruitment Limited
    18 Recruitment Limited Kingston upon Thames, United Kingdom

    3 days ago

    Default job background
    Full time
    Description

    Our client is a leading Social Housing Contractor are looking to recruit a Resident Liaison Officer for their contract covering Kingston.

    The RoleYou will be responsible for liaising with Tenants, Supervisors/Site Managers and the clients regarding access and their planned maintenance programme of works.

    This will consist of kitchen & bathroom upgrades, replacement Windows & doors, electrical rewires & re-roofingResponsibilities * Liaising closely with Tenants & Scheme Manager regarding access and programme of works * Assisting and liaising with Site Managers, Supervisors and the Client * Contacting neighbourhood housing associations and establishing working relations * Visiting tenants and advising them on completion dates, colour schemes etc.

    * Attending/chairing tenant forum meetings/open days advising tenants of works being completed * Conducting surveys * Pre-entry visits to introduce the company & to advise tenants on works being completed * General admin - printing letters, updating files and trackers, arranging appointments etc.

    Qualifications & Experience * Must have previous experience of working as an TLO/RLO on social housing projects. * Ability to manage own workload & work to tight deadlines * Ability to work under pressure * Full UK Driving Licence (company vehicle is provided)


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