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    CCTV and Security Manager - United Kingdom - PRAXIS FACILITIES MANAGEMENT LTD

    PRAXIS FACILITIES MANAGEMENT LTD
    PRAXIS FACILITIES MANAGEMENT LTD United Kingdom

    2 weeks ago

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    Description

    As the Security Manager at Brindleyplace, Birmingham, your role encompasses a multifaceted approach to ensuring the safety, security, and smooth operations of our expansive estate.

    With a keen focus on maintaining high standards, you will exercise oversight and control over the entire security team, fostering a culture of excellence and accountability.

    Your responsibilities extend beyond traditional security measures to also include providing on-site advice on physical security matters and incident management investigations.

    Rigorous risk assessments and meticulous record-keeping of accidents and incidents are essential components of your role, contributing to the overall safety protocols.

    In addition to safeguarding the physical security of the estate, you will provide comprehensive support to on-site management, including administrative functions and confidentiality management.

    Building and nurturing positive relationships with tenants and internal teams is crucial, fostering a collaborative environment conducive to effective security measures.

    Your flexibility in working various shifts ensures comprehensive coverage, while your attention to detail in managing tenant files and upholding GDPR regulations, particularly in CCTV operations, demonstrates a commitment to compliance and excellence.

    Responsibilities

    Your duties will include, but are not limited to:
    Exercise oversight and control over the entire security team, ensuring smooth operations and continued high levels of security standards throughout the Estate
    Provision of on-site advice regarding physical security matters including incident management investigation
    Ensure thorough and appropriate risk assessments are conducted and followed by on-site staff
    Methodically record and upload all accidents and incidents onto the internal system, maintaining accurate records
    Provide comprehensive support to on-site management, encompassing office and admin functions
    Uphold stringent levels of confidentiality concerning tenants, customers, and sensitive data
    Foster and sustain positive working relationships with tenants and internal teams
    Regularly update and manage the shared drive with essential security reports and information
    Fulfil miscellaneous duties as required by the management or estate manager, contributing to general service excellence
    Flexibly work a combination of day, night, and weekend shifts in alignment with team schedules
    Manage tenant files meticulously, ensuring they are up to date and compliant with security standards
    Guarantee adherence to GDPR regulations across the estate, particularly in CCTV operations
    Co-ordinate uniform orders for staff and oversee their distribution upon arrival, ensuring consistency
    Support the Estate Manager and team in the generation of service charge budgets, contributing insights and expertise
    Handle invoicing queries and billing discrepancies promptly and effectively for the security team, ensuring financial integrity

    About You

    A Bachelor's degree or BTEC level 5 in a security discipline, or equivalent in facilities management, business administration, or a related field
    Preferably, at least 10 years of experience in managing complex security services in a large and complex location
    Excellent leadership, communication, and interpersonal skills, with the ability to motivate and inspire teams and stakeholders
    Sound understanding of how to lead, grow, develop, and motivate teams
    Excellence in customer service
    Strong organisational and problem-solving skills, with the ability to manage multiple projects
    SIA accredited
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