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    User Researcher Designer - Birmingham, United Kingdom - BNP Paribas Personal Finance

    BNP Paribas Personal Finance
    BNP Paribas Personal Finance Birmingham, United Kingdom

    2 weeks ago

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    Description
    Job Description Are you a UX Designer with 3 – 5 years experience working within a marketing agency?


    Job Title:
    UX Designer
    Permanent (This is a hybrid role)
    ______________________________________________

    At BNP Paribas Personal Finance, we're part of a global bank and are proud to be a Top UK Employer providing a great place to work in an open and inclusive environment.

    We're here to provide simple and straightforward consumer finance solutions and we work with many well-known retailers and brands to help their customers finance their purchases in a responsible way.

    We care about making a positive impact for our colleagues, customers, partners and the wider community.

    As the UX Designer, you will work closely with Product Owners to design the best user experience based on insight, develop detailed mobile-first customer prototypes, write requirements and acceptance criteria, and support the change of customer journeys throughout.

    The remit of the role covers digital self-service, apply journeys and propositions to help develop customer loyalty and new credit products.

    Key Responsibilities for UX Designer:

    You will support the business by designing, prototyping, researching, and owning the development of significantly improved UX / customer journey designs for consumer finance products.

    Lead UX design and prototype development to improve digital self-service, application journey, loyalty initiatives and new products as needed
    Act as centre of excellence for UX design for key initiatives (including Apply journeys)
    Working with external partners, brand team, and external UX and research agencies as required
    Ensure that proposed design changes comply with Legal, Regulatory and Conduct requirements including accessibility

    Strong UX and prototyping skills especially in digital self-service initiatives and mobile apps)
    Experience of working in Agile teams and supporting Product Owners including writing user stories, acceptance criteria, and user acceptance testing)
    Application of best practice digital development techniques (a good understanding of design for accessibility is an advantage)
    UX and functionality testing – to ensure the solution meets our customer and business requirements

    We offer a competitive salary, a contributory pension scheme, and our health cash plan scheme.

    You also receive access to our multi-award-winning flexible benefits platform designed to provide you with the best range of benefits available to suit your lifestyle including life insurance and private medical insurance.

    There are also perks which give you fantastic discounts off eating out, cinema tickets, days out and much more.

    BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

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