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    Customer Service Representative - Exeter, United Kingdom - Tate

    Tate
    Tate Exeter, United Kingdom

    3 weeks ago

    Tate background
    Full time
    Description

    Job Title: Customer Service Representative

    Job Type: Temporary - 8 to 12-week contract.

    To start: May 2024

    Based: Exeter

    Working hours: Monday to Friday, 9.00am to 5.00pm (30-minute lunch-break hours per week)

    Office based: Yes.

    Overview of role:

    A prestigious well-established organisation based in Exeter are seeking team orientated and self-motivated individuals to join a busy customer service team. The role will involve taking telephone calls always providing excellent customer service, addressing customer enquiries and offering relevant information. You will be taking between 20 to 30 calls daily. Logging information onto in-house database in an accurate manner.

    These roles are all office based offering a super friendly working environment with excellent training and support.

    Person Specification:

    • Previous experience in providing excellent customer service whether that's been in retail, hospitality, healthcare or in a call centre.
    • Have excellent communication skills.
    • Be a supportive and respectful team player.
    • Have the initiative to problem solve and create solutions.
    • Good IT Literacy - be a competent user or Word, Excel and Outlook.

    Excellent Benefits

    Weekly pay

    28 days holiday

    Free on-site parking

    Tate Rewards scheme - including store discounts.

    Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

    Tate is acting as an Employment Business in relation to this vacancy.

    Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

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