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    Bar Manager French Speaking - London, United Kingdom - At Sloane

    At Sloane
    At Sloane London, United Kingdom

    6 days ago

    Default job background
    Full time Tourism / Travel / Hospitality
    Description

    Position: Bar Manager (French Speaking)

    Reports to: Hotel Manager

    What will I get?

  • Salary up to £55,000 depending on experience, including service charge. Plus 20% discretionary bonus scheme
  • Contributory pension scheme
  • Increased holiday allowance with length of service
  • Complimentary meal while on duty
  • HSF Health Plan*
  • Dental cost reimbursement
  • Optical cost reimbursement
  • Complimentary coverage for your partner and children
  • High street and grocery shopping discounts, as well as discounted cinema tickets and more.
  • Gym membership discounts.
  • Access to a 24/7 GP advice line and counselling services, including support for dependents

    • What will I be doing?

    As the Bar Manager, you will be instrumental in fostering team spirit, motivation, and service excellence within the bar department. Your responsibilities include overseeing the beverage menu for the restaurant, in-room dining, minibar, and reception lobby operations, ensuring seamless day-to-day management to enhance guest satisfaction. Given the guest-facing aspect of this role, impeccable presentation and proactive engagement with guests are crucial for ensuring their utmost satisfaction.

    ·Foster effective collaboration within the team through participation in departmental meetings and briefings, offering support, and assisting as required to collectively achieve hotel objectives.

    ·Be available to warmly welcome and engage with guest, accurately conveying their food and beverage preferences to the operations team, even beyond regular office hours.

    ·Develop beverage menus for the bar, lobby, minibar, and collaborate with the Restaurant Manager to enhance restaurant and room service offerings.

    ·Utilise upselling techniques to maximise revenue generation.

    ·Address guest complaints promptly, efficiently, and professionally, following hotel procedures on behalf of the team.

    ·Conduct regular staff tastings to maintain quality standards.

    Hotel Operations:

    ·Communicate operational updates to the Hotel Manager/General Manager and relevant departments as necessary.

    ·Monitor social media and hotel review feedback, taking appropriate action to address concerns.

    ·Assist in implementing the annual special events and promotion plan.

    Financial Management:

    ·Prepare weekly Sales and Cost of Sales Reports, adhering to budgeted guidelines.

    ·Utilise key performance indicators and financial targets to assess departmental performance and strategies for the future.

    ·Analyse financial data to support decision-making processes and forecast potential revenues and costs.

    Health and Safety:

    ·Understand and adhere to relevant Health and Safety legislation, ensuring proper implementation within departmental operations.

    ·Inform and ensure compliance of team members with security, health, and safety regulations.

    ·Hold overall responsibility for health and safety within assigned departments.


    Recruitment, Staffing, and Development:

    ·Develop and execute recruitment, training, and team growth strategies.

    ·Ensure staffing needs are met and explore growth opportunities.

    ·Conduct thorough formal performance appraisals.

    What are we looking for?

    ·Minimum 2 years' experience in a similar role within a luxury property (pre-opening experience highly desirable).

    ·Excellent knowledge of wines and champagne, complemented by WSET Level 2 certification.

    ·Must be fluent in French.

    ·Strong upselling skills.

    ·Personal license holder.

    ·Customer service expertise with a passion for creating unique experiences.

    ·Outgoing personality with a preference for interacting with staff and customers.

    ·Continual review of staff performance and product knowledge.

    ·Awareness of new trends, fashions, art, and culture.

    ·Strong leadership skills to effectively manage and motivate the team to deliver high-quality service.

    Who are we?

    We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences.

    Within one of London's most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting.

    Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality.

    *Upon successful completion of the probation period

    *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

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