Jobs
>
London

    Membership Experience Manager - United Kingdom - Troon International

    Troon International
    Troon International United Kingdom

    1 week ago

    Default job background
    Description

    Country Club of Colorado
    Colorado Springs, CO 80906, USA

    Description

    General Purpose:
    Implements, markets, and evaluates all membership programs, special events, guest events and activities, and ensures exemplary service standards are delivered in all areas, including but not limited to: Golf Player Service areas, Boat House, Beach Club and other areas as required. Works closely with Club Management team and Resort events teams to execute membership programs and special events.

    Essential Duties:

    • Maintains and develops strong relationships with current and prospective members to encourage participation in club events and maintain a high level of member satisfaction.

    • Answers member and prospective member questions with accuracy and efficiency.

    • Markets and promotes all events and programs relating to recreation and members via flyers, brochures, table tents, reader boards, emails, website, etc.

    • Performs various administrative duties during Club events.

    • Assists DOM in the preparation of monthly membership reports.

    • Maintains equipment and guest supplies inventory and orders equipment/supplies needed for implementation of various programs.

    • Maintains department calendar to include all (daily, weekly, monthly, etc.) recreation activities, special events, theme nights, and holidays for Club website.

    • Ensures proper care and maintenance of program and special event equipment, keep storage areas neat, clean, and all in safe working order.

    • Works with Club Department heads to organize groups/outings that are taking place on a specific day and prepares staff and facility for these events.

    • Assist in monitoring and policing all player service activity and etiquette. Assists in educating players regarding course policy, current cart policy, and speed of play.

    • Oversees Player Service to ensure proper preparation of golf carts for play following the standards of Troon Golf. Ensures proper staging of golf carts during the day. Ensure range maintenance such as: presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day is executed.

    • Responsible for training, implementing and maintaining excellent service to achieve guest satisfaction.

    • Assists Club Manager to develop budgets for and track revenue/expenses for all programs, special events, etc.

    • Ensures that event orders (EO's) are completed by catering and distributed in a timely manner for event execution.

    • Evaluates all programs, and special events. Reviews guests' comments and event concerns.

    • Incorporates safe work practices in job performance.

    • Regular and reliable attendance.

    • Performs other duties as required. Education/Experience:
    Associate's degree (AA); or six months to one year related experience and/or training; or equivalent combination of education and experience. Physical Demands:
    Frequently uses hands. Regularly stands and sits. Occasionally walks, reaches with hands and arms, climbs, balances, stoops, kneels, crouches, or crawls, tastes or smells. Occasionally lifts up to 50 pounds. Environment/Noise:
    Regularly works in outdoor weather conditions. Occasionally works in wet or humid conditions (non-weather); near moving mechanical parts; in high, precarious places, near fumes or airborne particles, and near toxic or caustic chemicals. Noise level is moderate. Certificates/Licenses:
    CPR and First Aid Certification Job Knowledge, Skill, and Ability Preferences:

    • Expertise in social media platforms

    • Experience in managing websites for event coordination and calendar listings preferred.

    • Ability to read and speak English may be required in order to perform the duties of the job.

    • Proficient in Microsoft Office applications. (Canva experience preferred)
    • Medical Plans
    • Prescription Plan
    • Critical Illness Insurance
    • Accident Injury Insurance
    • Hospital Care Insurance
    • Vision Insurance
    • Wellness Support
    • Health Savings Account
    • Flexible Spending Accounts
    • Basic Life and AD&D Insurance
    • Voluntary Short-Term Disability Insurance
    • Identity Theft Insurance
    • Employee Assistance & Wellness Support Program
    • 401(k)
    • Pet Insurance
    • Legal Services
    • Holiday Pay

    This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

    #J-18808-Ljbffr
  • Kapten & Son GmbH

    Experience Manager

    4 days ago

    Kapten & Son GmbH United Kingdom

    Hey Wir sind Kapten & Son – mit ca. 200 Mitarbeiter*innen arbeiten wir täglich daran, die führende D2C Backpack Brand Europas zu werden. · Be(come) part of the experience als Country Manager (m/w/d) UK · Indem du Projekte leitest, den Markt analysierst und dein Wissen teilst, b ...

  • Greystar Europe

    Resident Experience Manager

    1 week ago

    Greystar Europe London, United Kingdom

    The Resident Experience Manager supports in the delivery of the day-to-day resident experience objectives of the property in order to achieve occupancy and retention goals. Leading the team by example you will contribute towards building a vibrant, safeand welcoming community our ...

  • Morgan McKinley

    Digital Experience Manager

    4 days ago

    Morgan McKinley London, United Kingdom

    A leading international eCommerce and real estate business that is investing heavily into digital & technology is looking to further scale their digital marketing teams. This is a highly exciting, transitional period for the global organisation as they arecoming off the back of a ...

  • Apex Resourcing Ltd

    Guest Experience Manager

    1 day ago

    Apex Resourcing Ltd London, United Kingdom

    Guest Experience Manager / Duty Manager required by a leading Hotel in Shoreditch, London. · We are looking for a Guest Experience Manager / Duty Manager who is confident delivering exceptional service to guests and visitors and that is confident in leading small teams and their ...

  • REGEN SOLUTIONS (U.K) LTD

    Customer Experience Manager

    1 week ago

    REGEN SOLUTIONS (U.K) LTD London, United Kingdom

    **Customer Experience Manager** · **Maintenance Contractor** · **Full time, Permanent** · **West London** · **£38,000 - £45,000 PA** · **Summary**: · Responsible for the promotion and delivery of high standards of customer service & corporate social responsibility, through the de ...

  • Venn Group

    Patient Experience Manager

    1 week ago

    Venn Group London, United Kingdom

    **Full Time Temporary ContractRequirement** · **Patient Experience Manager (Complaints Manager)** · Venn Group is currently working with a reputable healthcare organisation in London for a Patient Experience Managerto support the organisation. · - Experience in dealing with compl ...

  • MECS Communications Ltd

    Adobe Experience Manager

    4 days ago

    MECS Communications Ltd London, United Kingdom Full time

    Adobe Experience Manager - Developer · AEM, AEM Site, AEM Assets, Java, JavaScript, CX, UX, UI · UK wide - Work from Home, Fully remote working · @mecscomms is recruiting for a remote based, home working Developer, on Adobe Experience Manager (AEM) cloud application platforms. Th ...

  • Morgan Philips Specialist Recruitment

    Customer Experience Manager

    5 days ago

    Morgan Philips Specialist Recruitment London, United Kingdom

    Morgan Philips Specialist Recruitment bring to the market this fantastic new role within our of our key clients in the Commercial Cleaning & Facilities Management Industry. Our client is a Contract Cleaning business who specialise in high-end venues, officesand restaurants, this ...

  • Royal British Legion Trading Ltd

    User Experience Manager

    1 week ago

    Royal British Legion Trading Ltd London, United Kingdom Full time

    Are you passionate about creating exceptional user experiences? We're seeking a talented User Experience Manager to join us at our HQ, Haig House, Southwark, in a hybrid role that blends remote and office work. · Come and be part of the leading Armed Forces charity, making a diff ...

  • AJ Chambers

    Bookkeeper with Management Accounts Experience

    3 days ago

    AJ Chambers London, United Kingdom

    **AJ Chambers is working with a Top 50 firm who are looking for an experienced management accountant to join their growing outsourcing team.** · You will join a friendly, sociable firm with great career prospects. · **Benefits**: · - 23 days holiday + bank holidays + buy 5 extra ...

  • Experis LTD

    Senior Project Manager Vms Experience

    1 week ago

    Experis LTD London, United Kingdom

    **Senior Project Manager (VMS Experience)** · We're on the lookout for a HR Project Manager to join a largescale organisation who are working on a project to deliver a new software which will manage records and payments. · This project will require managing multiples country requ ...

  • Corecruitment International

    Senior Customer Experience Design Manager

    1 day ago

    Corecruitment International London, United Kingdom Full time

    Job Title: Senior Customer Experience Design Manager · Location: Middle East · Package: £90,000-£100,000, plus family package, plus benefits · I'm currently supporting a global hospitality group, based in the Middle East, with their search for aSenior Customer Experience Design M ...

  • Boston Consulting Group

    Global Learning Experience Project Management

    1 week ago

    Boston Consulting Group London, United Kingdom

    **WHAT YOU'LL DO**: · You'll work with senior leaders to keep track of our project portfolio, prioritize the pipeline of new projects, put together project teams, and financial tracking of the team's overall budget. You will work with project managers to set up the timelines and ...

  • Hasson Associates Recruitment Ltd

    Qual Research Manager, Pharma Experience

    1 week ago

    Hasson Associates Recruitment Ltd London, United Kingdom

    **Bio**: · This independently owned and award winning run pharma research agency are looking for an experienced Qualitative Research Manager to join their expanding UK team. · They work across a range of different therapeutic areas and are continuously pushing boundaries are thou ...

  • Henley Morgan

    IT Manager with SAP B1 and Retail Experience

    1 day ago

    Henley Morgan London, United Kingdom

    An experienced IT Manager with SAP Business One experience is required for a successful privately owned business in London. · This is a great opportunity for an IT Manager with previous SAP B1 experience to put their mark on a growing business and become the owner the IT and SAP ...

  • Mind

    Lived Experience Leadership Team Manager

    1 week ago

    Mind London, United Kingdom

    **Permanent - 35 Hours** · We have big goals over the next few years. · We're going to be fighting for mental health in a way we never have before. · Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve. Th ...

  • CHAPMAN RECRUITING LTD

    Dental Practice Manager- No Experience Required

    1 week ago

    CHAPMAN RECRUITING LTD London, United Kingdom Full time

    If you're looking for a meaningful, stable job that changes people's health for the better, look no further. A career with our client is more than just a job; it's an opportunity to make a real difference in the lives of their patients and community while building a professional ...

  • Henley Morgan

    SAP Business One IT Manager Retail Experience

    2 weeks ago

    Henley Morgan London, United Kingdom

    We are currently looking for an experience IT Manager with SAP Business One experience is required to join the company of a growing luxury retail business in London · Here you will be the leader of all IT and SAP B1 systems and will be working with all departments to achieve the ...

  • eFinancialCareers

    Quality Assurance Manager Uk Sox Experience

    2 weeks ago

    eFinancialCareers London, United Kingdom

    On behalf of Tesco Bank, AMS are now looking for a **Quality Assurance Manager (UK SOX Experience)** for an initial contract length of **3 Months** Based **fully remote**. · Tesco Bank prides itself on their range of simple and convenient retail banking and insurance products des ...

  • GradBay

    Experience Manager

    1 week ago

    GradBay London, United Kingdom

    About Us: · Our institution is a leading Higher Education establishment in Europe, specializing in the study of Asia, Africa, and the Near and Middle East. Positioned to play a significant role in reshaping global higher education, we are driven by a new strategic plan focused o ...