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    Sales Assistant - Greater London, United Kingdom - Max Mara Fashion Group

    Max Mara Fashion Group
    Max Mara Fashion Group Greater London, United Kingdom

    1 week ago

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    Description

    Job Description

    ABOUT MAX MARA

    An Italian House of Brands, family owned Since 1951. Passion, commitment and tradition have created a unique fashion style: today, 10 Main Brands and more than 60 different Collections find common ground in quality, style and respect for the distinctive features that make Max Mara Fashion Group one of the most famous worldwide. Max Mara Fashion Group, with 41 companies and over 5,500 employees, operates in 105 countries.

    Job Description : Full Time Sales Assistant for the Marella store in Harvey Nichols, London.

    OBJECTIVES

    Shop Assistant is responsible for assisting customers during the purchase process. S/he

    provides a service to customers in accordance with the given guidelines and the business

    objectives and Brand philosophy both individually and in team.

    S/he reports to the Store Coordinator

    KEY RESPONSIBILITIES

    1)Pursue the specific objectives assigned by the Retail Management in order to contribute in the achievement of the overall objectives of the store, both in terms of quantity (budget, turnover, profitability) and quality (Brand image)

    2) Follow and apply the Brand guidelines in relation with the standard

    service model and the required level of relationship with the customers.

    Guarantee the image of the corner and her/his personal image, following the Brand guidelines.

    3) Perform the duties assigned by the Store Coordinator,

    related to the needs of the stores, for instance:

    • manage the warehouse properly organized (size, type, style, color, or product code)
    • Take delivery of goods and supplies in a timely manner
    • Define and marks the alteration lines to fit garment on the customer's body
    • Ensure that all merchandise is properly displayed and organized
    • taking care of the visual merchandising, both in store following the VM guidelines
    • Receive payment by cash, check, credit cards, vouchers, or automatic debits

    4) Follow the procedures in full compliance with all the assigned activities

    5) Maintain and update professional and technical knowledge as trained

    and provided by high-ranking Managers

    6) Develop the database and implement CRM activities in accordance with Brand guidelines and by using the given tools

    ( iPad, Mobile, etc )

    KEY COMPETENCIES

    • Achievement aiming at Excellence (cross)
    • Look Interpretation and Awareness (product)
    • Customer Orientation (product -mktg./sales/retail)

    SOFT SKILLS

    • Passion for fashion
    • Membership
    • Teamwork
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