Client Adviser - Sheffield, United Kingdom - SYHA

Description

Permanent contract - Full Time x2
Maternity cover (12 months) - Full time x1
South Yorkshire Housing Association
We are looking for brilliant people with a passion for delivering great customer service.

You may have never considered working for a Housing Association before, but if you enjoy building relationships, are driven to find solutions and like to work at a fast pace then we want to hear from you.

37 Hours per week with no evening or weekend work
~ Agile working - a mix of working from home and at our Sheffield city centre base
~ Benefits which include an excellent flexible working scheme, family-friendly perks, wellbeing scheme, discounts scheme
~ Pension contribution
~ Annual holiday includes 27 days plus 12 bank holidays

South Yorkshire Housing Association offers a wide range of services, and the Customer Connect Team is the first point of contact for anyone contacting us with a general enquiry or repairs request.

Whether it is over the phone, email, or social media the types of conversations our team have are as varied as the services we provide – so there is plenty of variety in our work
Liaising with our in-house maintenance team and third-party contractors
Meeting and greeting customers and colleagues who visit our city centre office.
strive to deliver the best service
enjoy building great working relationships
are confident using Microsoft 365, Outlook and Teams

If you have experience of working in the housing industry and/or a call centre environment it's even better, but if not, we'll provide you with the training and support to develop new skills, we just need you to have an appetite to learn.

At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential.

So, we work with people in diverse ways – from our extra-care housing, to providing services and opportunities that individuals can access in their home, workplace, and community, to creating houses for affordable rent.

Our employees enable us to create the best services, support, and experiences for our customers. We believe that difference makes us better, and that our services are made stronger by having a diverse workforce.


Closing Date:
Midnight 8th May 2024