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    Client and Adviser Support Administrator - Leeds, United Kingdom - The New Homes Group

    The New Homes Group background
    £24,000
    Description

    Job Title:
    Customer Service Adviser.

    Location:
    Office based full time in Wakefield, West Yorkshire.

    Company:
    Join our team at The New Homes Group, a leading new homes specialist within the UK.

    Requirements:

    • IT literate candidates with some previous Customer Service and/or Admin experience.

    Working Hours:
    40 Hours per week with a 5 day working week and a rotating 4 week rota including early and late shifts and working every other weekend.

    About us:

    The New Homes Group, a part of the Connells Group, specializes in sales of new homes and offers Mortgage Services, Part Exchange, and Assisted Move. In 2023, we processed over 15,000 mortgage applications.

    A Genuine Opportunity:
    We are hiring 2 Customer Service Advisers to join our Mortgage Helpline Teams. Full training provided for candidates looking to start a career in Financial Services.

    Responsibilities:

    • Delivering exceptional customer service.
    • Effective communication with customers and team members.
    • Introducing the company and its services to customers.
    • Arranging call-backs with mortgage specialists.

    Benefits:

    • Permanent Full Time role.
    • 28 days paid holiday including Bank Holidays.
    • Opportunities for progression and personal development.
    • Workplace pension and Staff referral bonus scheme.
    • Employee Assistance Programme and onsite parking.
    • Access to discounts platform, Health Care plan, gym membership discounts.
    • Salary Sacrifice Personal Car Leasing Scheme available.


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