- Writing and editing user and technical documentation in various formats, including but not limited to:
- FAQs
- Knowledge bases articles
- User manuals
- Release notes
- Process flows
- Training materials
- Product descriptions.
- Working with the development teams to help plan their contributions to the Knowledge Base, QA and refine the content provided on a sprint by sprint basis.
- Collaborating with teams and stakeholders across the business to collect, understand and then package important knowledge in high-quality documentation, including support and consulting teams.
- Understanding client and internal use cases and managing feedback in order to continuously improve the knowledge base's structure and content.
- Developing your product knowledge to be able to write accurate and authoritative documentation.
- Maximising the value obtained from Zendesk, be the company expert in the product.
- 2 years+ minimum commercial experience writing high-quality technical documentation for software products or systems.
- A strong understanding of core IT concepts and terminology.
- Excellent communication skills, both written and verbally.
- An understanding of content strategy and information architecture principles.
- Strong visual communication skills, using diagramming and charting tools to their full potential.
- Experience of using Zendesk Guide or a similar solution.
- A background or understanding of the lifecycle of insurance products.
- A good understanding of technical architecture and terminology, including APIs and Swagger.
- Language skills such as French or Arabic.
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Technical Writer
1 week ago
Datasource Bristol, United Kingdom**Introduction**: · **This is a hybrid role with 1-2 days per week required onsite. The rest of the work can be done from home.** · **My client is a large defence and engineering consultancy who offer services and through-life support to the Military and other government clients. ...
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Technical Writer
6 days ago
Cabinet Office Bristol, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £40,850 - £44,260- · - A Civil Service Pension with an average employer contribution of 27%**Job grade**: · - Senior Executive Officer**Contract type**: · - Permanent**Business area**: · - CO - Chief Digital an Information Of ...
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Technical Writer
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ForrestBrown Bristol, United KingdomWe're ForrestBrown, a firm of chartered tax advisers specialising in research and development (R&D) tax, but also helping to amplify the benefits of scientific and technological advancement across a range of innovation focused tax reliefs. Our team has substantial experience and ...
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Technical Writer
6 days ago
Cabinet Office Bristol, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £40,850 - £44,260- A Civil Service Pension with an average employer contribution of 27%**Job grade**: · - Senior Executive Officer**Contract type**: · - Permanent**Business area**: · - Cabinet Office Digital**Type of role**: ...
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Lead Technical Writer
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Public Sector Resourcing Bristol, United Kingdom**Lead Technical Writer**: · - Inside IR35** · **Contract Term: 5 Months** · **Contracting Authority: Cabinet Office** · **Location: Remote/Manchester/Bristol** · **SC Clearance is an essential requirement for this role, as a minimum you must be eligible and willing to undergo th ...
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Technical Writer
1 week ago
Advanced Resource Managers Ltd Filton, United Kingdom Full timeTechnical Writer · Filton · 6-month contract · Paying up to £48.18p/h (umbrella) · ARM has partnered with a large Aerospace client who looking for an experienced Technical Writer to work out of their site based in Filton. As the Technical Writer, you'll be responsible for Techn ...
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Technical Writer Remote
4 days ago
MBDA Bristol, United KingdomMBDA is a leading defence organisation. Salary: Up to £45,000 depending on experience What we can offer you: · ~ Company bonus of up to £2,500 (based on company performance and will vary year to year) · ~ Pension of maximum total (employer and employee) contribution of up to 14% ...
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Quality and Technical Writer
2 weeks ago
Knewin Bristol, United KingdomWe are currently seeking a skilled Technical Author for 12 months FTC to join our successful and rapidly expanding global organization. Produce and provide any photographs or illustrations required. · Liaise with subject-matter experts, including Sales and Marketing colleagues, ...
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Technical Writer Remote
4 days ago
SaluteMyJob Bristol, United KingdomOur Client is a leading defence organisation. Salary: Up to £43,000 depending on experience · Company bonus of up to £2,500 (based on company performance and will vary year to year) · ~ Pension of maximum total (employer and employee) contribution of up to 14% · ~ Paid overtime ...
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Technical Writer
2 weeks ago
BMR Solutions Severn Beach, Gloucestershire, United KingdomTechnical Author (12 month FTC) · Severn Beech, Bristol · £32,000 - £37,000 · Are you an experienced Technical Author? Our client is seeking skilled Technical Author to join their team on a 12 month fixed-term contract. Your role will include research and analysis of complex t ...
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Technical Writer
6 days ago
nimbus Corsham, United KingdomTechnical Writer - MoD Projects (VMware, VCF, Active Directory) · Do you have exceptional technical writing skills and the security clearance to work on classified projects? · We are seeking a talented SC Cleared Technical Writer to join our team and produce high-quality technica ...
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Ecologist and Technical Writer UK based
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4 Earth Intelligence Bristol, United Kingdom4EI is an environmentallyconsciousorganization dedicated to supporting our clients with theirsustainable practices and ecologicalconservation. · As part of company expansion andseveral recent project awards 4EI is recruiting an Ecologist whowill be our inhouse expert on Ecology a ...
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Technical Writer
2 weeks ago
Expert Employment Stroud, Gloucestershire, United Kingdom Contract, Full timeAs a Technical Writer ? Assembly Documentation Specialist, you will collaborate closely with engineers to document assemblies of our products. · Key Responsibilities: · Create, update, and maintain technical assembly, maintenance, and operational content by collaborating closely ...
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Technical Writer
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Renishaw Wotton-under-Edge, United Kingdom Full timeJob Description · We're on the hunt for a talented technical author to join our friendly team. · You'll be creating, managing, and delivering high-quality documentation for our diverse range of products, and championing an exciting transition towards structured authoring using a ...
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Industrial Technical Writer
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Expert Employment Stroud, United Kingdom Contract, Full timeWe are seeking a Technical Writer with expertise in the Rail, Aerospace, and Energy industries to join our team. You will work closely with the engineering project team to develop high-quality technical documents, including assembly and test procedures, user guides, and detailed ...
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Bid Writer
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Talk Recruitment Bristol, United Kingdom**(SOLIHULL or BRISTOL / REMOTE WORKING)** · **Why join this company???** · **Reputation** · This company have one of the best reputations in the construction and civil engineering industry, a highly recognised brand and will give you the chance to work on multi-million pound con ...
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Bid Writer
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CPS Group Bristol, United Kingdom// Bid Writer // £35,000 - £42,500 // Bristol (Hybrid // · We are working with a successful, friendly and fast-growing SaaS company based in the heart of Bristol whose powerful and intuitive software enables higher education institutions to deliver world-leading Research and Curr ...
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Bid Writer
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Leonardo Bristol, United Kingdom**Closing Date**: · **The Opportunity**: · - Due to continued growth we require a Bid Writer to join our Cyber Security Division team at Leonardo in the UK and increase our market share in supporting, securing and realising the benefits of resilient digital transformation to the ...
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Technical Writing Manager
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Advanced Technical Recruitment Bristol, United KingdomA market leader in the manufacture of scientific equipment used within semiconductor manufacturing is now looking for a Manager to oversee a team of Technical Writers, Authors and Illustrators. · The role can be offered on a Hybrid basis, working at least 2 days on site per week. ...
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Bid Writer
6 days ago
LivGreen Futures Ltd Bristol, United Kingdom**Full Job Description** · **Bid Writer** · **Based from our LivGreen Office, located**:Unit 2, Oakwood PArk · Oakwood Park, · Bristol, · BS16 3JA · As the Bid Writer you will be joining the commercial team reporting to the Bid Manager. · Key Skills / Responsibilities: · - Work a ...
Technical Writer - Bristol, United Kingdom - Cegedim
Description
Bristol office based / hybrid working (2 days per week in office)
Mission
At theInternational Division of Cegedim Insurance Solutions our mission is to enablehealth insurers to rapidly add value through our technology solutions. Actisureis our award-winning product which has led us to become a leading worldwidesupplier of software to health insurers. Actisureis an extensive platform consisting of Core back office automation, Open APIand integration suite and Digital solutions serving customers and all partiesin the insurance value chain.
What you're looking for?
This is a new position where you will write and edit user and technical documentation, taking ownership of our award-winning Actisure Knowledge Base (AKB) which is delivered using the Zendesk Guide Platform.
What will you be doing day to day?
Profile
Who we're looking for?
You'll be based within a commutable distance to Bristol and have the flexibility to go into the office 2 days per week. You'll have a minimum of 2 years + experience in a similar Technical Author role writing high quality technical documentation for software products or systems. You'll be a self-starter who is keen to learn and get hands on with the product.
What we can't do without?
Not a deal breaker but it would also be nice if you had:
In return you'll be offered a long term career with training and development, fluid hybrid working and a competitive salary with great benefits package.
Office location and useful info
Our International Division strives to be a non-hierarchical company, with a friendly, can-do culture where challenging work and talent is recognised and rewarded. We employ c.80 employees mostly based out of our office in Bristol, along with some consultants working in locations around the world from home or on client sites. We have recently moved into a brand new office within the Programme building at The Pithay in central Bristol. The office space has been designed and fitted out specifically to our requirements to ensure a highly functional, flexible and comfortable working environment, whether hot-desking, having stand-ups, or more formal/confidential meetings. There's an NCP car park at the rear of the block and there's great access to public transport routes with bus stops within a few steps of the building, the train station; Bristol Temple Meads is approx walk. There's also secure bike storage and excellent showers to freshen up after a bike ride, gym class or run. We're close to lots of restaurants, coffee shops, gyms and shops as well as being just a short walk from the Castle Park and Harbourside areas. We are a friendly team, with regular social lunch or after-work activities as well as work-related events; town halls or conferences, both in person and online. We have a smart casual dress code.Words from our recruitment team
Hello, I'm Paul - my team and I manage the Internal Recruitment function for the Cegedim businesses across the UK. I'm always happy to hear from you, whether you are applying for a specific vacancy, want to know about upcoming opportunities or just want to have a chat about working here. You can contact me at
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