Credit Controller - Glasgow, United Kingdom - The Scotsman Group

The Scotsman Group

Verified Company

Glasgow, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Ref:
SCO2422

Branch:
The Scotsman Group - Central Office

Location:
Head Office, Glasgow

Salary/Benefits:
Competitive Salary

Contract type:
Permanent

Hours:
Full Time

Hours per week:40

Posted date:15/02/2023

Closing date:17/03/2023

Who we are:

Scotsman Hospitality is an independently owned Scottish based hospitality company who has a collection of over 50 venues.

Lots of our venues are housed in grade A B listed buildings, carefully restored, expanded, refreshed and put to good use.

We have restaurants, hotels, nightclubs, bars, cinemas, casinos and more.

One thing all our places have in common is our people
- they work hard, often behind the scenes, and they are the best at what they do. They are a wildly eclectic bunch, from the architect who makes the drawings come to life, to the domestic staff that makes our hotel rooms feel like home. We are always growing and on the lookout for fresh talent, so if you've got it, bring it.

The Role:

To familiarize self with all credit control, accounting, quality and other relevant company procedures
Ensure customers pay within their agreed payment terms, chasing payments, as per the company's debt collection procedure on several ledgers for a diverse company
Effectively dealing with customer account queries / complaints, including liaising with other departments, to ensure they are brought to a satisfactory conclusion. To ensure all customer queries are logged and recorded on to the Supporting Management system
Dealing with new accounts;
Ensuring satisfactory credit references are obtained
Setting up the account details communication to all relevant parties
Establishing an agreed credit limit with the Credit Manager / Finance Director
Amending accounts details / addresses etc., as required. Excellence Inspiration Integrity Growth
Ensuring monthly statements are prepared, printed, vetted and ready for posting each month
To inform the Credit Manager of all important developments / problems and report on status of Customer accounts on a regular basis.
Display a confident and assertive manner at all times when dealing with internal and external customers. Promote an efficient and professional image at all times demonstrated by the highest possible standards of accuracy and attention to detail
Continuous review of all administrative procedures, paperwork, etc. in your area and the suggestion of proposals for improvement
All other reasonable administrative duties related to the credit control function, including filing and archiving

Skills Experience:

Proven experience of working in a fast paced Credit Control Environment preferably having experience of collections from both corporate businesses and sole traders
High level of customer service experience
Results Driven
Quality Efficiency Lead
Good Organizational Awareness
Confident, Open Honest Communicator
Ownership Level

The Process:

Scotsman Hospitality is a privately owned and operated business which focusses on a bold and brave approach to delivering customer experiences which challenge the status quo.