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Operations Training Advisor
3 weeks ago
Interactive Investor Manchester, United KingdomWHO WE ARE: · interactive investor is an award-winning investment platform that puts its customers in control of their financial future. · We've been helping investors for over 25 years. We've seen market highs and lows and been resilient throughout. We're now the UK's number one ...
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Customer Advisor Training
3 weeks ago
Brook Street Manchester, United KingdomDo you like helping people resolve issues? We are recruiting for an exciting temporary position to join a busy call centre in central Manchester as a Customer Service Advisor. You will be part of a service that inspects and regulates services that care for children and young peop ...
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Customer Advisor Training
2 weeks ago
UTILITY BIDDER LIMITED Manchester, United KingdomWho are we Were Utility Bidder. Since our launch in 2009, we've helped more than 75,000 UK businesses switch energy suppliers and save over 45% on their energy bills. Our mission is to become the number 1 energy broker within the UK. · Were recruiting for a Customer Service Advi ...
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Customer Advisor Training
2 weeks ago
The Best Connection Employment Group Manchester, United KingdomThe Best Connection Group - Manchester is currently recruiting a Customer Service Coordinator for our well-known company based in Trafford. This is an excellent opportunity to join them on a permanent basis · Make sure to read the full description below, and please apply immedia ...
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Customer Advisor Training
5 days ago
Office Angels Manchester, United KingdomCustomer Service - Customer Service Advisor · Are you a customer service superstar? Join our client, a rapidly growing and ambitious business as a Customer Service Advisor. · Our client is disrupting markets with their portfolio of brands and products, powered by cutting-edge t ...
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Parts Advisor
2 weeks ago
Rise Technical Recruitment Limited Manchester, United Kingdom Full timeParts Advisor · Trafford Park, Manchester (Commutable from: Stretford, Eccles, Pendlebury, Salford, Sale, Swinton, Prestwich, Stockport, Bolton) · £25,000 (£35,000 OTE) + Commission + Training + Progression + Office-based · Are you a Parts Advisor from an Automotive background lo ...
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Junior Financial Advisor
2 weeks ago
Walters People Manchester, United Kingdom Full timeJunior Financial Advisor (Must be Qualified) · Salary £26'000 - £32'000 per annum · Vibrant Manchester city centre offices · Monday to Friday working hours · Junior Financial Advisor · Salary £26'000 - £32'000 per annum · Vibrant Manchester city centre offices · Monday to Friday ...
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Customer Service Representative
1 week ago
Search Consultancy Manchester, United Kingdom**Customer Service Advisor - **Manchester, Salford Quays** - £21,500 - Monday - Friday 9am - 5pm** · **Do you want to work in fun and vibrant environment as a Customer Service Advisor for an award winning company?** · This Inbound Customer Service Advisor role in the Salford Quay ...
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Senior Service Advisor
2 weeks ago
Pendragon Manchester, United Kingdom**Senior Service Advisor** · **Evans Halshaw Ford Trafford Park** · **Salary of £26,686 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services* ...
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Call Centre Sales Advisor
1 week ago
Red Dot Recruitment Manchester, United Kingdom**Call Centre Sales Advisor** · **37.5 hours: 8:45 am - 5:15 pm Monday - Friday** · **Basic: K + uncapped commission (paid weekly), OTE £35k** · Red Dot Recruitment are currently working in partnership with a leading Digital Marketing agency based in Altrincham. Due to continued ...
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Parts Advisor
3 weeks ago
The Solution Automotive Recruitment Manchester, United KingdomJob reference number- JW88- Job Type- Full time- Location- Manchester, Greater Manchester, England- Salary- £25455-£27955 per annum**Job description**: · **Parts Advisor - Manchester** · Our client, a FANTASTIC employer, is looking to recruit a Parts Advisor · Someone with a pass ...
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Service Advisor
2 weeks ago
The Solution Automotive Recruitment Manchester, United KingdomJob reference number- JW191- Job Type- Full time- Location- Manchester, Greater Manchester, England- Salary- £28650-£32660 per annum**Job description**: · **Service Advisor - Manchester** · Our client, the best motor trade employer in the Northwest, are looking to recruit an expe ...
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Customer Service Executive
3 weeks ago
Search Consultancy Manchester, United Kingdom**Customer Service Advisor - Hybrid Working available once through training/induction period** · **£22k basic rising to £23k after 6 months**+ Annual Company bonus and excellent benefits package · **Based in Old Trafford, Manchester, Greater Manchester** · **Monday to Friday work ...
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Clinical Skills Trainer
3 weeks ago
The Christie NHS Foundation Trust Manchester, United KingdomThere is an exciting opportunity for a dynamic proactive individual to join the Moving and Handling service based within The Christie Education - Workforce Education and Development, providing moving and handling training and support across the Trust and satellite centres. · The ...
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Service Advisor Jw46
3 weeks ago
The Solution Automotive Recruitment Manchester, United Kingdom**Service Advisor - Manchester** · **Service Advisor** · Our client, the best motor trade employer in the North West, is looking to recruit an experienced Service Advisor to join the team · As a Service Advisor you will be the first point of contact for customers in the Aftersale ...
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Customer Service Advisor
2 weeks ago
Search Consultancy Manchester, United Kingdom**Customer Service Advisor - Manchester City Centre M3 - Monday to Friday - £21,000 - £24,000 DOE + uncapped commission** · **Location** - Manchester City Centre M3 · **Hours** - Monday to Friday - Office open between 8am - 6pm · **Salary**: · - £21,000 - £24,000 DOE + Uncapped c ...
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Mortgage Advisor Support
2 weeks ago
Evolution Money Manchester, United Kingdom Full timeMortgage Advisor Support · Basic Salary £25,000 · If you're ready to kick start your career in Financial Services, our Mortgage Advisor Support role could be ideal for you. With excellent opportunities to progress to Mortgage Advice, training provided and support to gain the Cert ...
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Employment Law Advisor
1 week ago
Robert Walters Manchester, United Kingdom Full timeEmployment Law Advisor · Contact: Permanent · Location: Manchester City Centre (fully on-site) · Salary: £30,000 - £35,000 DOE · Hours: Office hours, Monday to Friday · Interview: 1 stage, in person · This exciting role is working for a well-known and established HR consultancy i ...
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Leaving Care Personal Advisor
2 weeks ago
4Social Work and Public Sector Staffing Manchester, United KingdomPersonal Advisor - Manchester · Are you a passionate, dedicated Personal Advisor looking for your next role? 4Recruitment Services are recruiting a Personal Advisor to join a leaving care team based in Manchester. · Pay: £16.40 per hour · Duration: 05/06/ months · Hours: Monday t ...
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HR Advisor
3 weeks ago
Reed Human Resources Manchester, United Kingdom**HR ADVISOR** · **MANCHESTER** · **UP TO £35,000 + EXCELLENT BENEFITS** · Reed HR are partnered with an amazing fast growing company to support the expansion of their team and are now searching for a HR Advisor for their Manchester site. · This is a HR Generalist role where you ...
Customer Advisor Training - Manchester, United Kingdom - The Portfolio Group
Description
Customer Service Account Manager.We are currently supporting an award-wining and UK Leading consultancy service, providing Business services in the SME sector.
Exclusively partnered, we're looking for an enthusiastic and dedicated Customer Service Account Manager to join their dynamic team.
As part of our account management team, you will become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client-focused solutions.
Provide excellent customer service to new and existing clients.To understand all client databases and systems to adequately access the client and service information.
To receive client and consultant telephone & email inquiries and resolve them in line with internal SLAs. To liaise with the Business Development Manager regarding clarification of the client contracted service provision.
Provide feedback to line managers to help improve processes and promote best practices.
To provide comprehensive support to clients on the services they have and look for opportunities to expand the clients' services.
Accountability for obtaining a prompt response to client queries, complaints, and requests to cancel.Average quality scores of 3.All client telephone calls are to be answered in accordance with departmental standards.
Customer service skills are essential with a particular focus on rapport building and relationship management.
A dynamic and flexible approach, as well as the ability to work under pressure.
Profit Share Scheme
25 Holidays + Bank Holidays (Increases with service)
Day off on your Birthday
Perk Box Discounts
Christmas Bonus after 3 years
Social Events Throughout the Year
Contributory Pension Scheme
Private Health Insurance after 5 years
