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Lowestoft

    Regional Service Quality Manager - Lowestoft, Suffolk, United Kingdom - The Recruitment Crowd

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    Description

    3 months ago Be among the first 25 applicants

    Salary- Up to £50,000 per year- (Depending On Experience)

    40 hours per week - 9-5pm Sponsorship currently unavailable About The Role As a Service Quality Manager, you will be responsible for ensuring and maintaining high-quality care services across the care home group. You will work closely with the operations team, care home managers, and staff to promote a culture of excellence, continuous improvement, and resident satisfaction. Your role will involve monitoring, evaluating, and enhancing service quality standards in line with regulatory requirements and company policies. You will also provide guidance and support to care home managers to ensure compliance and the delivery of exceptional care. This Role Could Be For You If You Have
    • Proven experience in a similar role within the healthcare or care home industry.
    • Sound knowledge of relevant regulatory requirements CQC
    • Strong leadership, communication, and interpersonal skills.
    • Excellent problem-solving and decision-making abilities.
    • Attention to detail and ability to manage multiple priorities effectively.
    • Demonstrated commitment to resident-centred care and continuous improvement.
    • Hold a full UK driving licence
    Qualifications Required For The Role
    • NMC registered nurse with relevant post-registration experience, desirable but not essential.
    What will you get from the role? You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. You will have plenty of opportunities to learn and develop your skills with the procedures and processes in place to help you at every step. Benefits
    • Comprehensive induction and training programme.
    • Opportunities for career development and progression.
    • Employee Assistance Programme
    • Blue Light Card Scheme.
    • Fully funded DBS disclosure
    • Monthly Car Allowance
    • 25 days annual leave plus bank holidays entitlement
    If you feel you meet the criteria for this role Apply today We would love to hear from you About TRCGroup We break the mould when it comes to recruitment agencies. With a straight-forward approach, we know how to get results for both our candidates and clients. As a multi-vertical recruitment agency, we source candidates for both temporary and permanent contracts across a range of disciplines.When you choose to work with The Recruitment Crowd, you're choosing a team of devoted recruitment consultants who will only find the perfect fit for you.So if you're looking for a recruitment agency in Leeds that provides a reliable service and trusted advice, The Recruitment Crowd have you covered. As far as recruitment agencies go, we're a bit different We're friendly and talented and know our stuffA job shouldn't be a drag and that's why we listen to individual candidate needs and match them perfectly to our clients. We invest in every candidate, addressing individual goals to ensure everyone comes out on top. That means reliable, professional, no bull recruitment.

    Seniority level

    • Seniority level

      Mid-Senior level

    Employment type

    • Employment type

      Full-time

    Job function

    • Job function

      Administrative
    • Industries

      Staffing and Recruiting

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