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    Schemes Account Manager - London, United Kingdom - Hiscox

    Hiscox
    Hiscox London, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    Job Type:

    Permanent

    Build a brilliant future with Hiscox

    About Hiscox UK

    Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the rich and famous through to the most innovative technology companies. Our customers are diverse and unique and are only united by our ability to provide specialist insurance tailored to their needs.

    About you

    As an experienced Account Manager you're ready for the next challenge where you can truly feel like your role matters, contributing to the growth strategy and relationships with brokers. You already know how to nail the fundamentals of account management and want to have more of an impact to drive change and play more of an active leadership role across your portfolio.

    The role

    The Account Manager leads the performance of all our Schemes across the London region, maximising their potential. You'll thrive when taking the initiative, bringing both internal and external stakeholders together with a partnership based approach to create mutual success. You excel at building relationships and working closely with brokers to understand their needs and perspectives. You complement these skills with a strategic mindset, structured approach, attention to detail and an ability to harness data to drive real change.

    You'll work with brokers and sales to identify new opportunities to accelerate Scheme growth, working with Underwriting to identify and implement improvements to proposition and profitability, driving the account forward through strong pipeline management within the region. Schemes is the fastest growing part the UK business, with ambitions to reach £250m.

    What you'll be doing

  • Lead Account Management for key Schemes to maximise their potential, deliver regional and UK strategies, and achieve mutually successful partnerships for Hiscox and brokers.
  • Understand opportunities and challenges in the market through close and consistent broker engagement.
  • Build market leading Scheme propositions in collaboration with internal and external stakeholders.
  • Deliver growth targets on existing and new schemes. Identify new opportunities through broker profiling and prospecting. Implement existing opportunities to increase market penetration, increase conversion, improve customer experience, intelligently market the proposition, cross-sell products and access adjacent markets.
  • Collaborate with broker partners and across Hiscox Sales, Underwriting and Operations to routinely review scheme performance, identify opportunities to grow, improve the proposition, improve profitability and find efficiencies.
  • Engage Underwriting and Operational stakeholders to prioritise key improvements and manage all parties.

    • Our must haves

  • You'll have Account Management experience working for an insurer
  • Schemes or delegated authority experience would be beneficial
  • Outstanding communication and interpersonal skills combined with a proven track record of relationship management and customer focus
  • Be able to adapt your style to suit many levels of engagement from a junior account handler to a Managing Director
  • Strong negotiating skills and abilities to empathise and influence
  • Be structured and organised to manage portfolio priorities

    • Diversity and Hybrid working

    At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success.

    We have also learned over the past few years that working life doesn't always have to be in the office, and now it is safe to do so we have introduced hybrid working to encourage a healthy work life balance.

    We anticipate the successful candidate for this role will be in the office up to 3 days per week* in either our London office.

    This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other.

    Work with amazing people and be part of a unique culture

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