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    Cardiology Nursing Administrator - Hereford, United Kingdom - Wye Valley NHS Trust

    Wye Valley NHS Trust
    Wye Valley NHS Trust Hereford, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    Job summary

    To provide integrated and comprehensive secretarial and administrative support to the Cardiology CNS, Heart Function and Cardiac Rehabilitation teams, dealing with client enquiries and maintaining good office systems.

    To ensure clinic appointments are booked for patients in a timely manner, liaising with clinicians to allow the smooth running of the services.

    This role is a great role for a confident administrator who is happy to work within a team setting but also, at times, having to work on their own using their own initiative.

    Main duties of the job

  • Type dictated letters as directed by the nursing staff and process accordingly
  • Book appointments, maintain diary and make changes where necessary
  • Print clinic lists and ensure notes available ready for clinics
  • Maintain confidentiality at all times
  • Provide good telephone manner using sensitivity and empathy when dealing with patients
  • Ensure helpline book maintained using initiative to contact the Clinical Nurse Specialists / Rehabilitation Nurses if concerned
  • Accurate and timely completion of workload within specialty
  • To assist the teams with clerical duties audit data collection, reports, minute taking
  • To liaise with patients and Trust staff regarding the Cardiac Rehabilitation/Heart Function Programme

    • About us

    Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

    Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

    We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.

    More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

    We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

    Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

    Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right the time.

    Job description

    Job responsibilities

    Please see the attached job description and person specification for more information about the role and responsibilities.

    Person Specification

    Skills, Knowledge & Abilities

    Essential

  • Excellent organizational skills
  • Ability to prioritise own work load
  • Team player

    • Desirable

  • Secretarial skills

    • Education & Qualifications

    Desirable

  • ECDL or equivalent
  • or equivalent typing qualification

    • Experience

    Essential

  • Previous experience within NHS
  • Dealing with people
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