-
Quality Assurance Coach
2 weeks ago
Walsall College Walsall, United KingdomWe are currently looking for Quality Assurance Coach to join us on a permanent basis. This is a pivotal role to provide support to the College's highly successful Quality Assurance Team in the planning, analysis, implementation, and continuous improvement across all types of Coll ...
-
Quality Coach
3 days ago
SEVERN TRENT West Midlands, United KingdomHello, we're Severn Trent and we think water is wonderful. Oh, we're pretty keen on people too. · 24 hours a day, 365 days a year we serve 4.8 million households and business across the heart of the UK. Each cuppa drank and every toilet flushed is only possible because of the 6,5 ...
-
Quality Coach
2 weeks ago
Momenta Group Global Wolverhampton, West Midlands, United KingdomOur client, a specialist Mortgage Lender is seeking Vulnerable Customer Coach to join their Financial Support Team. The primary responsibility will be to train team members to proficiently recognise and address vulnerabilities in mortgage customers. · As a Coach your pivotal rol ...
-
Quality & Compliance Coach
1 week ago
Mitie Birmingham, United Kingdom**Job Overview**: · Delivering the exceptional, every day · - **Our purpose**: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day. · - **Our promise to our people**: a place to work where you can thrive and ...
-
Heritage Quality Coach
3 weeks ago
Phoenix Group Telford, United Kingdom**Job Type**: 12 Month FTC · **Location**:Telford (office based). · **Flexible working**:All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment ...
-
Quality Improvement Skills Coach
2 weeks ago
Tina Lacey Recruitment Ltd Birmingham, United Kingdom Full timeQuality Improvement Skills Coach · Based anywhere in the Midlands · Permanent Full Time Monday to Friday · to £35k plus 25 days holiday, pension, CPD, support, mileage and expenses - 60% of the role is remote with the other 40% out with learners/employers · Our client is a leadin ...
-
Heritage Customer Operations Quality Coach
1 week ago
Phoenix Group Telford, United Kingdom**Job Type**: Permanent · **Location**:Telford · **Salary and benefits**:A minimum of £24,000 DOE, 8-16% bonus, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more · We hav ...
-
Training & Quality Coach
1 week ago
Elevate Birmingham, United KingdomOur customer, a global law firm is looking for an experienced Client Onboarding Quality Assurance Coach for a 6 months contract role. · Location - Hybrid in Birmingham/Sheffield/ Manchester · As a Client Onboarding Coach you will play a pivotal role in ensuring team members com ...
-
Training & Quality Coach
9 hours ago
Elevate Birmingham, United KingdomJob Description Our customer, a global law firm is looking for an experienced Client Onboarding Quality Assurance Coach for a 6 months contract role. · Location - Hybrid in Birmingham/Sheffield/ Manchester · As a Client Onboarding Coach you will play a pivotal role in ensuring ...
-
Training & Quality Coach
3 weeks ago
Aston Villa Football Club Birmingham, United KingdomOur Girls Academy Department has been thriving and has demonstrated that we provide the highest level of quality coaching, education, training, and facilities for our youth football provision. · In order to deliver our ambitious plans fornurturing, encouraging and developing tal ...
-
Training & Quality Coach
3 weeks ago
Aston Villa Fan Consultation Group Birmingham, United KingdomGirls Academy Department · Contract Type: Fixed Term until 30 June 2025 · Hours of Work: Variable hours expected to be around 4 hours per week (Tuesday and Thursday evenings) plus Saturday matchdays · Our Girls Academy Department has been thriving and has demonstrated that we ...
-
Software Quality Coach
2 weeks ago
Irwin Mitchell LLP Birmingham, United KingdomClient Onboarding Quality Assurance and Training Coach (4438) · The successful candidate will be required to attend an office assessment centre for interview and mandatory 4-week training programme in the local office 5 days per week (Manchester, Sheffield or Birmingham). This is ...
-
Quality & Training Coach
3 weeks ago
Aston Villa Football Club Birmingham, United KingdomOur Girls Academy Department has demonstrated that we provide the highest level of quality coaching, education, training and facilities for our youth football provision. In order to deliver our ambitious plans fornurturing, encouraging and developing talent at this level, we have ...
-
Training & Quality Coach
1 week ago
England and Great Britain Hockey Sutton Coldfield, West Midlands, United KingdomCoaches Mens Performance Head Coach · Sutton Coldfield Hockey Club Sutton Coldfield SHARE · Overview: · Sutton Coldfield Hockey Club is seeking an experienced and dynamic Performance Head Coach to lead and develop its Men's Performance level teams (1XI, 2XI, 3XI). Reporting in ...
-
Quality Assurance and Training Coach
4 days ago
Elevate West Midlands, United KingdomJob Description · Elevate is seeking a Quality Assurance and Training Coach (skilled in Client Onboarding / Conflicts / CDD) for a 6-month interim or Permanent role for our customer, a leading Law Firm. The position is hybrid and requires 3 days onsite in Birmingham, Sheffield, o ...
-
Quality Assurance and Training Coach
6 days ago
Elevate west midlands, United KingdomJob DescriptionElevate is seeking a skilled Quality Assurance and Training Coach (Client Onboarding / Conflicts / CDD) for an Interim or Permanent position hybrid (three days onsite) in Birmingham office. · To complete quality assurance checks, provide technical training, and pro ...
-
Quality Assurance and Training Coach
6 days ago
Elevate west midlands, United KingdomElevate is seeking a skilled Quality Assurance and Training Coach (Client Onboarding / Conflicts / CDD) for an Interim or Permanent position hybrid (three days onsite) in Birmingham office. · To complete quality assurance checks, provide technical training, and provide competency ...
-
Senior Academic Coach
2 weeks ago
University of Wolverhampton Wolverhampton, United KingdomAcademic Coaches (AC) are integral to the University's strategies to support student transitions into and through their academic study. · **Secondment Opportunity until 16th October 2024**: · Academic Coaches (AC) are integral to the University's strategies to support student tra ...
-
Contract Centre Quality Assurance Assessor
3 weeks ago
Huntress Wolverhampton, United Kingdom**Contact Centre Quality Assurance Assessor** · £32,000 - Wolverhampton · We are currently looking to recruit an experienced Contact Centre Quality Assurance Assessor who is passionate about customer experience and employee development. · Monday to Friday role - 9am - 5pm. · - As ...
-
Primary School Sports Coach
3 weeks ago
Sports Plus Scheme Wolverhampton, United Kingdom**Job description** · Sports Plus Scheme is a High Quality provider of Sports Coaching & Physical Education Support to Primary Schools that was Established in the West Midlands in 2001. · We are currently looking to recruit a New Sports Coach in the Wolverhampton Area to help wit ...
Quality Coach - Wolverhampton, West Midlands, United Kingdom - Momenta Group Global
Description
Our client, a specialist Mortgage Lender is seeking Vulnerable Customer Coach to join their Financial Support Team. The primary responsibility will be to train team members to proficiently recognise and address vulnerabilities in mortgage customers.As a Coach your pivotal role contributes to the bank's adherence to regulatory standards, commitment to customer-centric practices, and the provision of suitable assistance to customers navigating financial challenges.
Analysing data to identify areas for improvement in the vulnerability management process.Participating in ongoing training and professional development activities to enhance coaching skills and knowledge.
Experience working in a collections or arrears role within Financial Services
Hybrid/Wolverhampton (First 8 weeks Training - office based, then moves to 2 days WFH/3 days in office). There will be occasional travel to the Chatham office to conduct workshops.
Rate :
£30,000 - £32,000 and a competitive benefits package, which includes a discretionary annual bonus opportunity of up to 15% of salary.
Momenta are a UK market leading financial services resourcing business. Momenta have excellent opportunities to develop and enhance your career within the financial services industry.
If you have the skills and experience for this exciting role then apply today and don't miss out on this exceptional opportunity to join the company that provides quality resource, consulting expertise and people development for financial services companies in the UK.
#