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    Service Advisor - Reading, United Kingdom - Theo Jones Recruitment

    Theo Jones Recruitment
    Theo Jones Recruitment Reading, United Kingdom

    3 weeks ago

    Default job background
    Permanent, Full time Manufacturing / Mechanical
    Description
    Are you a successful Service Advisor looking to take the next step in your career?
    Senior Service Advisor – Reading

    Salary:
    Paying up to £29,000 OTE £33,000

    Working Hours:
    Monday – Friday: 09:00am – 18:00pm/07:00am – 16:00pm. 1 – 3 Saturdays 08:00am – 12:00pm paid as overtime.

    Due to continuing business success and growth our client has a fantastic opportunity available for a Senior Service Advisor to join their busy dealership in Reading.


    The ideal Senior Service Advisor:

    • Previous experience in a similar role is essential
    • A passion to deliver a high standard of customer service
    • Bags of personality and can take dealing with customers in their stride
    • Excellent telephone and face-to-face communication skills
    • Administration skills, be able to use computers with confidence and the ability to organise and prioritise work

    Senior Service Advisor key responsibilities:

    • Establish rapport with and provide outstanding care to the customer
    • Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products
    • Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency
    • Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles
    • Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames.
    • Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary
    Previous Automotive Experience is Essential
    If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige Franchise motor company, then APPLY today

    If you do not hear from us within 14 days of your application date, please assume we will not be progressing your application.

    We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers,
    Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen
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