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Service Advisor

    Service Advisor - Norwich, United Kingdom - Auto Skills UK

    Auto Skills UK
    Auto Skills UK Norwich, United Kingdom

    1 week ago

    auto skills uk background
    Permanent, Full time
    Description

    SERVICE ADVISOR
    Basic Salary - £30,000
    OTE- £36,000
    Working Hours - 8AM-6PM Monday-Friday
    Location - Norwich

    Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.


    Responsibilities of a Service Advisor

    • Take Service Department bookings.
    • Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
    • Meeting and greeting service customers and identifying their service requirements
    • Updating customers with technical issues
    • Dealing with complaints
    • Seize opportunities for up selling products
    Skills and Qualifications of a Service Advisor

    • Must have previous experience as a Service Advisor
    • Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
    • Must be money motivated with confidence in up selling
    • Must be fully customer focused, presentable and professionally dressed
    • Ability to thrive within a busy service department
    • Full clean UK Driving Licence
    Please contact Harrison Forster @ Auto Skills with reference job number: 44271

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