- GCSEs or equivalent in Maths & English
- ICT or equivalent
- NHS PAS system
- NVQ3 or equivalent in subject
- AMSPAR medical terminology
- Data entry/keyboard skills
- Ability to prioritise own workloads
- Good oral and written communication skills
- Attention to detail
- Knowledge and understanding of Patient
- Access Policy
- Understanding of NHS targets, DM01, Cancer pathways, 18 week RTT.
- Understanding of medical terminology
- Understanding of booking systems, maintaining electronic diaries
- Knowledge of Endoscopy
- Booking Patient appointments
- Clerical experience
- Working with the public in a customer care position.
- Call centre type experience
- Reception type experience
- Ability to work to tight deadlines
- Ability to work under pressure
- Ability to work either as part of a team or as an individual
- Ability to work with limited supervision
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Endoscopy Booking Clerk - Lincoln, United Kingdom - United Lincolnshire Hospitals NHS Trust
Description
Job summary
Posts available for Lincoln Hospital
Our JAG Accredited Endoscopy service at United Lincolnshire Hospitals NHS Trust is looking for enthusiastic and self-motivated Endoscopy Booking Clerks to pro-actively co-ordinate the admission of patients to the Endoscopy unit.
The booking clerk schedules the booking of procedures ensuring that an efficient, timely and patient focused service is provided, whilst ensuring that the clinical needs of patients are met in accordance with the current NHS timeframes.
Main duties of the job
This demanding role will require excellent time management and organisational skills. The successful candidate must be able to prioritise their own workload and will require a flexible approach to their duties. You must have excellent communication skills and be a great team player.
The post holder should be proficient in the use of Microsoft Office packages. The ability to use a range of computer systems to collate information and escalate potential issues and problem areas. A knowledge of Care Flow is beneficial but not essential, as full training will be available.
There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own initiative.
There may be occasions when there is a need to travel Trust Wide to cover other sites.
We can also support occasional Home Working once the candidate is fully trained.
About us
Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.
Our Board have recently agreed a new vision statement - "Outstanding Care Personally Delivered" - stating their ambition for our Trust to be among the best.
We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.
Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. Our rating for caring remained as 'Good'.
This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated
Job descriptionJob responsibilities
Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. your NHS needs you
Person SpecificationQualifications
Essential
Desirable
Evidence of Particular: - Knowledge - Skills - Aptitudes
Essential
Desirable
Previous Experience
Essential
Desirable
Specific Requirements
Essential
