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Keighley

    Key Account Manager - Keighley, United Kingdom - KONE

    KONE
    KONE Keighley, United Kingdom

    3 weeks ago

    Default job background
    À temps plein
    Description

    Join one of the world's leading lift, escalator and doors companies and become part of a well-established sales organisation representing the industry forerunner in technological and digital innovation.

    Purpose

    The Key Account Manager is responsible in developing mutually beneficial relationships between KONE and customers which are strategic or nationally / locally important and in which also maximizes KONE's current and future share of customer's lift/ escalator/doors business by identifying solutions and developing processes that add value to both KONE and the customer.

    Key Responsibilities:

  • Creating and managing sales opportunities in your customer base with the account teams.
  • Sharing customer knowledge and contacts to support other account team members to win business.
  • Creating value propositions with clearly described benefits of KONE solutions for customer's needs.
  • Accountable for national or frame agreements and managing the customer's contract portfolio.
  • Developing the profitability of the customers' business with KONE according to the account plan.
  • Developing market intelligence and customer insight to develop credibility and a competitive advantage.
  • Canvassing new business whilst ensuring you retain and grow existing accounts.
  • Negotiating and re-new contracts.
  • Collaborating with operational service teams to help coordinate service completions on a weekly, monthly, and annual basis.

    • Skills and experience required:

  • Experience in Account Management is essential.
  • A Sales background is desirable.
  • Mastering customer contacts, presentations, and negotiations, closing deals, tendering process, aftersales activities, and good knowledge of contractual and financial terms
  • Experience in maintaining and developing existing customer accounts.
  • Ability to communicate features advantages, benefits and value to different customers' needs.
  • Ability to build rapport and collaborate with others within KONE and externally and drive performance / delivery.
  • Aptitude in networking and building relationships.
  • Adaptability and strong problem-solving skills
  • Effective communication skills together with good written and spoken English.
  • Preference for Salesforce, SAP knowledge is desirable.
  • Good IT skills

    • Benefits: Competitive Salary, 25 Days Holiday, Company Pension Scheme, Employee Assistance Programme, PDI, Life Assurance, Private Medical Insurance, Cycle to Work Scheme, Bonus & Car.

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