Jobs

    Air Import Agent - Manchester, United Kingdom - Expeditors

    Expeditors
    Expeditors Manchester, United Kingdom

    1 week ago

    Default job background
    Full time
    Description
    Job Description
    • Ensure smooth and timely freight process flow.
    • Ensure accurate and timely data entry into our operating system.
    • Track and trace Air Import files as required. This can be either internally via exp.o or externally via airline websites or by telephone to airline offices.
    • Use Tree View on daily basis.
    • Ensure timely delivery of freight to customers for Import shipments.
    • Ensure documents are timely sent to customer or broker for customs purposes.
    • Ensure accurate and timely client and vendors billing.
    • Interact with our customers in arranging their international shipments, meeting customer service standards.
    • Contribute to maintain strong relationships with vendors (airlines, trucking companies, and others).
    • Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements.
    • Understand department process flow, constantly looking for areas of improved efficiency.
    • Ensure all customers standard operating procedures are followed and updated in the DLSOP.
    Qualifications
    • Good data entry and computer skills
    • Strong MS Office Skills
    • Excellent oral and written communication skills and a proven history of providing exceptional customer service
    • Excellent organisational and time management skills

    Previous experience in a similar position desirable.

    Additional Information
    • 23 Days holiday
    • Private Medical Insurance
    • Dental and Optical cover
    • Employee Stock Purchase Plan
    • Training and Personnel Development Program
    • EAP

    All your information will be kept confidential according to GDPR guidelines.

    Applicants must be eligible to work within the UK.


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