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Aftersales Advisor
1 week ago
Marshall Motor Holdings London, United KingdomWe are currently recruiting for a Aftersales Advisor to join our Audi dealership in Wimbledon. · As a Aftersales Advisor you will play a vital role within the dealership being the point of communication between the Technicians and our customers. To be successful within this role, ...
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Service / Aftersales Advisor
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WeRecruit Auto London, United Kingdom**Automotive Service/Aftersales Advisor required in Finchley, North London.** · **Permanent, Full Time** · **Monday to Friday 8am - 6pm** · **Every other Sat 8am - 2pm** · **£30k-£35k Basic Depending on experience** · An opportunity to join a highly successful Independent Garage ...
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Aftersales Advisor
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YOLO Recruitment Limited Colindale, United KingdomYOLO Recruitment is looking to recruit an Aftersales Advisor / Service Advisor for our client's dealership in the North West London area. · Duties of the Aftersales Advisor / Service Advisor: · Welcoming customers in to the workshop · Booking in services · Acting as a go between ...
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Aftersales Advisor
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Matt Burton Bromley, United KingdomOur Client, a leading car manufacturer are currently looking for a Aftersales Advisor to join their business based out of their Toyota Bromley Dealership. · As a Aftersales Advisor, you will take inbound calls from our client's current customers to book in their yearly MOT or Ser ...
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Aftersales Advisor
3 weeks ago
Endeavour Automotive Group North London, United Kingdom**Salary: £22,230 OTE £28,230** · **Job Location: Hyundai North London** · Endeavour Automotive are one of the UK's fastest growing dealer groups representing global brands such as Volvo, Hyundai, LEVC, Lotus, INEOS and Polestar across dealerships in London, Buckinghamshire, Hert ...
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Aftersales Advisor
1 week ago
Endeavour Automotive Group West London, United Kingdom**Salary: £25,000 per annum + Bonus Scheme** · **Job Location: Volvo, West London - **115 Power Rd, Chiswick, London W4 5PY · Endeavour Automotive are one of the UK's fastest growing dealer groups representing global brands such as Volvo, Hyundai, LEVC, Lotus, INEOS and Polestar ...
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Aftersales Advisor
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Endeavour Automotive Group West London, United Kingdom**Salary: £28,000 per annum OTE £40,000** · **Job Location: Service Department, Volvo, West London - **115 Power Rd, Chiswick, London W4 5PY · Endeavour Automotive are one of the UK's fastest growing dealer groups representing global brands such as Volvo, Hyundai, LEVC, INEOS Lot ...
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Aftersales Advisor
2 weeks ago
ADVANCE VAUXHALL (MAIN DEALER) Watford, United Kingdom**About us** · Advance Vauxhall privately owned main Vauxhall dealer covering Watford, Hemel Hempstead, High Wycombe and Slough area. · Join the Team at Advance Vauxhall as Aftersales Advisor · Are you passionate about providing exceptional customer service? Do you thrive in a fa ...
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Aftersales Advisor
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Yeomans Limited Guildford, United KingdomAFTERSALES ADVISOR- YEOMANS HONDA GUILDFORD · We are currently looking for a highly motivated Aftersales Advisor to join our growing team at Yeomans Honda in Guildford. · At Yeomans, we take great pride in our excellent customer service, working hard to ensure our customers are e ...
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Aftersales Advisor
2 weeks ago
Octane Recruitment England, United KingdomSalary: Up to 26,000 Basic + Overtime + Bonus · Hours: Monday to Friday 09:00-17:30 and 1 in 4 Saturday morning 08.00 till 13:00 (Paid as Overtime at 1.On-site parking. · Company health cash plan. · Pension Scheme. · On-going training and career development. · You'll be work ...
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Aftersales Advisor
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Brayley Romford, United KingdomJob Title · Aftersales Advisor - Romford · Reference Number · MAA0623 · Location · Romford · Contract Type · Full-Time Permanent · Salary · £ £35000 per Annum · Closing Date · 06/07/2023 · **Aftersales Advisor - Brayley Honda Romford Motorcycles** · **The company** · Brayleys Car ...
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Aftersales Advisor
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Manpower Group (UK) United KingdomWollaston Motorrad is looking for an Aftersales Advisor. · Your role · Based at our Bedford Road, Northampton showroom and reporting to the Aftersales Manager, this person will be working as part of a 15-strong team, responsible for providing the Maintenance, Repair plus Parts ...
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Aftersales Advisor
2 days ago
Holt Recruitment Ltd England, United KingdomJob Role:- Aftersales Advisor · Our client is a Popular Dealership and are recruiting for an experienced Aftersales Advisor to join their successful team in Hamworthy · ~ 8-6pm with a 1 hour lunch and 1/3 weekends · ~ Small tight knit dealership representing a brand that are g ...
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Aftersales Advisor
1 week ago
Anthony Betts Motor Group Hemel Hempstead, United KingdomAFTERSALES ADVISOR · Description: · Do you have the CAN DO? · We believe that only our team members and their attitude and approach can differentiate us from other motor retailers and ultimately lead us to success above our competitors. We look for the "CAN DO" attitude and appro ...
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Aftersales Advisor
4 days ago
Octane Recruitment London, United KingdomMonday to Friday (Apply online only), Saturdays (Apply online only) · Company Pension · * Performance Bonus · * Long Service Holiday Reward · * Enhanced Maternity Policy · * Your Birthday Off · Maintaining accurate stock records and inventories · * Ensuring the parts store ...
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Aftersales Advisor
1 week ago
Company: London, United KingdomFind jobs in the automotive retail industry · Parts AdvisorStaples Corner£25k - £33,500 OTEMonday to Friday (Apply online only), Saturdays (Apply online only)Ref : OC17402Company Benefits:* Company Pension* Performance Bonus* Company Benefits Scheme* Long Service Holiday Reward* ...
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Aftersales Advisor
2 days ago
Institute of the Motor Industry. limited United Kingdom £33,750Find jobs in the automotive retail industry · We have an exciting opportunity for a Parts Advisor working within an Automotive Independent Commercial Parts Supplier in the North London area. · Working within a Parts Department of an Automotive Independent Commercial Parts Suppl ...
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Aftersales Advisor
1 day ago
Endeavour Automotive Group West London, United Kingdom**Salary: £28,000 per annum OTE £40,000** · **Job Location: Volvo, West London - **115 Power Rd, Chiswick, London W4 5PY**.** · Endeavour Automotive are one of the UK's fastest growing dealer groups representing global brands such as Volvo, Hyundai, LEVC, Lotus, INEOS and Polesta ...
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Aftersales Advisor
2 days ago
Square Peg Recruitment Ltd England, United Kingdom £35,000My client, a well respected retailer is looking to recruit a AFTERSALES ADVISOR to work in its volume business in SOUTHAMPTON. The role s to primarily cover the parts department but also to cover the service department in times of need · £35,000 OTE AND NEGOTIABLE · In this rol ...
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Aftersales Advisor
3 weeks ago
The Recruitment Solution England, United Kingdom25 days holiday a year plus bank holidays? Would you like an attractive salary package with the opportunity of earning in excess of £30,000 pa? · The successful candidate must have previous experience in an automotive parts environment, with extensive knowledge of electronic part ...
Aftersales Advisor - United Kingdom - Company:
Description
Find jobs in the automotive retail industry
JOB PURPOSEThe role of the Aftersales Advisor is to:Provide our customers with a warm, inviting and streamlined experience. Aftersales Advisors will be required to build strong and trusting relationships whilst delivering outstanding levels of efficiency and communication.
Be a knowledgeable and supportive point of contact for customers requiring servicing/ parts or repair to their vehicles.
Successfully manage the flow of information between the workshop, the rest of the business and the customer to guarantee a highly satisfactory customer experience and to meet our brand standards.
rc monthly warranty reports.è Here at Harwoods, we highly value organisational, communication and time management skills along with a friendly smile.
Department/Business/Location:
ServiceReports to:
Service ManagerKEY RESPONSIBILITIESProvide exceptional levels of customer service and ownership throughout your customer's Harwoods experience.
Contribute to the achievement of productivity and customer satisfaction targets by meeting and exceeding individual KPI targets.
Handle customer enquiries and queries promptly and efficiently to create and maintain customer loyalty and retention.
Confidently establish an understanding agreement with the customer of the work to be carried out.
Accurately maintain the service department loading system in line with workshop capacity.
Manage the handover and administration and explain the work carried out on vehicle ensuring customers full understanding and authorisation.
Understand and adhere to manufacturer service requirements.
Maintain safe working practices and abide high standards of the business.
Identify, locate, invoice and issue parts and consumables to customers and other departments using the computer system.
Supply accurate and detailed parts quotations to internal departments, retail and trade customers.
Administer parts invoices ensuring invoiced items are allocated correctly.
Maintain safe working practices and abide by the working rules and standards of the business.
Administer warranty policy in the best interests of the business, manufacturer and customer.
To keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims.
Maintain knowledge on all warranty procedures and documentation. Support other staff members on all warranty related matters.
Skills & RequirementsEssentialFull UK driving licence.
Organised.
Smart appearance.
Confident.
Ability to excel in a team-based environment and achieve common goals.
ExperienceDesirableRelevant experience in a customer facing role delivering excellent service.
The Harwoods WayHarwoods Group is a values led, family owned automotive retail group that was founded in 1931.
Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement, as detailed below:
We Treasure our people and our customersWe challenge ourselves to grow & improveWe grab responsibilityWe run in the same direction as one teamWe inject energy and fun into our workWe are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners:Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BMW & Mini (Service), MANWe operate across 6 counties in the South East of England, namely:Surrey, East Sussex, West Sussex, Kent, Wiltshire, HampshireWith a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme, including:recruitment and selection; onboarding; induction; probation; lets talk one to ones; Harwoods Academy; succession and development; colleague recognitionAfter continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities
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