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    Business Development Administrator - Harrogate, United Kingdom - Homes for Students

    Homes for Students
    Homes for Students Harrogate, United Kingdom

    4 days ago

    Default job background
    Full time Construction / Facilities
    Description

    Homes for Students is one of the UK's leading providers of student accommodation. We are looking for Business Development Administrator to join our Business Development team based in Harrogate, working 40 hours per week, 9am to 5.30pm Monday to Friday.

    Purpose of the role:

    To be instrumental in supporting the Business Development team with managing the Business Development and Competitor inbox, carrying out market research and intel and ensuring that the competitor analysis is kept up to date.

    The work calls for and experienced administrator, skilled and enthusiastic. You will be used to working in a fast paced environment to commercial deadlines. You will be confident to undertake research and present findings with great attention to detail. Someone with excellent analytical skills and an understanding of the industry and the ability to work with colleagues and managers from other departments. Suitable candidates for the role should be personable and able to build relationships with key stakeholders with good communication skills.

    Major Duties :

    • Market research for PBSA, Co-Living and BTR sectors.
    • Manage and maintain the Business Development inbox along with the competitor inbox
    • Update and maintain the competitor analysis maps
    • Provide market intelligence on rental levels and occupancy both internally and externally.
    • Work alongside the Sales team to gain feedback on rental proposals
    • Provide support on projects to assist the financial modelling of potential schemes
    • Provide support to the wider business development team
    • Build strong relationships internally and externally with clients where necessary
    • Work closely with the procurement, sales and finance team,
    • Ad-Hoc Office duties/tasks
    • Liaise with senior members of staff for the production of tasks

    The above outlines the main duties and responsibilities of the position, however these shouldn't be considered to be the only ones and there could be additional elements which are included in future commensurate with your skills and training and consistent with the level and responsibilities of the role. You will be expected to work in a multitasking manner and to support other members of the team across a range of other duties as directed by your line manager.

    Skills

    • Financial and analytical
    • IT Skills – Excel (Intermediate to Advanced level), MS outlook, MS Office
    • Excellent communication and interpersonal skills
    • Good organisational skills
    • Able to exercise initiative and prioritise duties accordingly
    • Able to work to a high standard against agreed timescales
    • Ability to work independently
    • Confidently communicate with other colleagues both Senior & Junior

    Behaviours and Attributes

    Homes for Students pride ourselves by the manner in which we work together as a team and by the pride we have collectively in the services we deliver. This is as a result of the culture which the company nurtures carefully and which is embraced in our Vision, Mission and Values; our Success Charter and Communications Protocol; our Personal Development and Annual Appraisal programme which binds all employees to work together to achieve a common ethos:

    • To genuinely treat all clients, students and other staff with the respect you would like to be treated and 'day to day' to engage effectively and be friendly, helpful, enthusiastic, courteous, positive and cheerful.
    • To help deliver a culture where it becomes second nature to exceed clients expectations by delivering a high quality customer focused service consistently
    • To work holistically as a true member of the Team, looking after the wellbeing of each member of the team and inspiring, supporting and motivating others in the team to understand and deliver the Vision, Mission and Values and Company Success Charter
    • To work flexibly beyond our job role but within the skill sets you have where this improves service levels to the customers
    • To prioritise a number of competing tasks to programmed deadlines, to deliver what is most important in the best manner possible within the resources available even when under pressure
    • To embrace innovation and changes positively in relation to new initiatives in order to improve the efficiency and effectiveness of the service
    • To attempt to reach your full potential by embracing our Personal Development and Annual Appraisal systems in order to improve the quality and effectiveness of the services we deliver
    • Be bold and speak up - tell your peers and line management where you have ideas to improve the service or where you feel the service is below standards and/or there are imbalances in the teams efforts which could upset the equilibrium or where you see or experience anything which you feel is wrong such as bullying, harassment or discrimination
    • To support any service failure issues by being proactive in coming up with ideas to resolve them quickly with minimal impact to customers.
    • To co-operate proactively with quality audits and assessments to ensure any lessons learnt are fed back into methods to improve service levels and quality
    • To make an effort to communicate well by adopting the Communication Protocol and reading the weekly bulletins and contributing positively at group meetings and in 1-2-1's
    • To follow guidance from line management and to supervise staff who you line manage to support achievement of these behaviour's and attributes
    • To maintain strict confidentiality in relation to all student matters and their personal data

    Now, what's in it for you

    • Bank holidays + 25 days annual leave
    • An extra day off for your birthday
    • Just Eat for Business - we love a regular takeaway
    • Dedicated employee portal with tons of discounts
    • Employee of the Month Scheme with 3 monthly winners
    • Pension Scheme
    • Cycle to Work Scheme
    • Electric/Hybrid Car Scheme

    Homes for Students is an equal opportunity employer and a member of Inclusive Employers. We are able to grow and learn better together with a diverse team of employees, so we encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require.

    If this sounds like the role for you and you have the skills, knowledge and experience required, we would love to hear from you

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