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    Claims Team Leader - Fareham, United Kingdom - Indesure Recruitment

    Indesure Recruitment
    Indesure Recruitment Fareham, United Kingdom

    4 weeks ago

    Default job background
    Full time
    Description

    Job: Regional Support Manager

    Type: Hybrid (2 days in the office)

    Location: Solent

    I have an exciting opportunity for a 'Regional Support Manager / Claims Team leader' to join a Global Loss Adjusters.

    You will be joining the commercial property team, managing a team of Claims Technicians in proactively handling commercial property and business interruption losses up to £100k.

    Responsibilities:

    • Work with the Regional Property Manager and colleagues to create a process that ensures claims are dealt with achieving optimum quality, productivity and profitability
    • Provide technical support to colleagues
    • Contribute to team meetings and lead engagement activity
    • Complete regular Progressive Performance meeting for all immediate reports
    • Undertake reviews of the team portfolio to identify skills gaps and areas for improvement
    • Deliver client requirements including regular data/reporting and analysis to achieve improvements
    • Review and drive team compliance

    A key aim is to achieve consistency in processes and attitude across all support staff in the region so that support given to adjusters delivers all the right outcomes.

    With responsibility for service delivery, including periods of surge, you'll empower your team to deliver challenging targets, plan and control workloads for maximum efficiency, remove or overcome obstacles that have an adverse effect on performance and morale and, of course lead by example in promoting our values. Naturally, you'll enthusiastically lead colleague engagement activity across the team, and participate in recruitment to welcome new talent.

    You will have/be:
    • Knowledge of claims technician role and Darwin system
    • Claims handling experience
    • Previously lead/managed a team (ideal)
    • Committed to gaining the relevant knowledge and skills for the professional and technical requirements of the job

    Benefits:

    • Competitive salary depending on skills, experience and qualificationns
    • Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home
    • Healthcare scheme
    • A Self Invested Personal Pension Scheme
    • Holiday allowance of 25 days plus bank holidays
    • Discounts on various products and services
    • Employee assistance programme for employee wellbeing
    • Life assurance
    • Group Income Protection
    • Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP app
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