- Communicate with customers, employees, and other individuals to answer questions, explain information relative to repairs being performed, schedule repairs, address complaints.
- Support Service Manager and Technicians with daily needs.
- Prepare invoices, open repair orders, reports, memos, letters, financial statements and other documents, using google sheets, Excel spreadsheet.
- Determine the status of the customer account and any payment needs prior to scheduling the work.
- Answer telephones, direct calls and take messages.
- Obtain authorization for all credit card payments and process credit card, cash, and charge account payments.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Estimate, schedule and invoice repairs in a knowledgeable manner
- Coordinate road call requirements. Follow up to be sure work is performed in a timely manner. Control cost, issue Purchase orders and make all required arrangements to facilitate the road call.
- Perform general office duties such as ordering supplies, parts for incoming jobs, maintaining records management systems, and performing basic bookkeeping work.
- Open, sort, and distribute incoming correspondence, including faxes and email.
- Responsible for cash drawer/petty cash.
- Maintain a clean and organized office area.
- High school diploma
- This requires a firm mechanical understanding of trucks and trailers.
- Average PC skills are required.
- G-Suite, Excel, word preferred.
- The ability to communicate the work performed in a knowledgeable and detailed manner.
- Strong written and verbal communication.
- Proven customer service
- Ability to sell FleetPride products and Services
-
Senior Bid Writer
17 hours ago
EiB Group Limited Birmingham, United Kingdom Full timeAre you looking to challenge yourself as a bid writer, grow your sector and solution knowledge and work as part of an exceptionally talented and successful strategic work winning team? · If so, EiB are offering an opportunity for you to join the UK's largest fully employed work ...
-
Graduate Bid Writer
4 days ago
EiB Birmingham, United Kingdom**Job Title: Graduate Bid Writer** · **Location**: EiB's Bid Hubs are in central Birmingham and Edinburgh. We offer a flexible working model aligned to our clients' needs and expectations combining smart home working with on-site support at client locations throughout the UK and ...
-
Bid Writer
5 days ago
The New Leaf Initiative C.I.C. Birmingham, United Kingdom**Bid Writer** · **Digbeth, Birmingham** · **Part-time 2 days per week** · **Fixed term contract** · **Salary up to £30,000 pa pro-rata** · **About Us** · The New Leaf Initiative is a non-profit organisation that supports people with multiple and sometimes complex barriers to emp ...
-
Senior Bid Writer
1 week ago
Babington Birmingham, United Kingdom**_Senior Bid Writer_** · **Are you articulate, strategic, passionate and knowledgably about Bids and Proposals? Are you confident to engage in business development activity and determined to deliver results?** · Here at Babington we pride ourselves on delivering robust training ...
-
Bid & Proposal Writer
4 days ago
Babington Birmingham, United Kingdom**Bid & Proposal Writer** · - As a purpose-driven organisation, we're all about the 'why'. **Babington is committed to developing better futures: for individuals, organisations, and society. **For us that means developing skills and creating opportunity for individuals and organi ...
-
Part Time Handlers Back Shift 14:00
5 days ago
FedEx Express EU Birmingham, United Kingdom Part time**Positionszusammenfassung**: · We have an exciting opportunity for you to join our Operations team as a package handler. · **Who we are**: · FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment ...
-
Experienced Senior Payroll Administrator
12 hours ago
Trevor Jones & Co Birmingham, United KingdomDo you have experience of payroll processing · - Do you want to join a great team and continue to develop your payroll skills · - Do you want to work with the latest cloud based payroll technology · **WE ARE LOOKING FOR YOU** · An excellent opportunity for an experienced Payroll ...
-
Marketing Executive
3 days ago
CV Screen Birmingham, United Kingdom**Marketing Executive - B2B - Microsoft Gold Partner - Fully Remote Role · Salary up to £30,000 + Benefits + Career Progression** · CV Screen is recruiting for a Marketing Executive who has experience in the tech industry and B2B marketing, preferably within an IT Support Provide ...
-
Part Time Handlers Back Shift 14:00
4 days ago
FedEx Express EU Birmingham, United Kingdom Part time**Résumé de la position**: · We have an exciting opportunity for you to join our Operations team as a package handler. · **Who we are**: · FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to ...
-
Drainage Report Writer
4 days ago
The Drainage Repair Company Ltd Birmingham, United KingdomTo deliver market leading reports and estimating service meeting all client service level agreements. · To ensure reports conform to client's policies and standards and building regulations. · To ensure Clients and other Operational Teams can understand the current status of each ...
-
Cv Writer
4 days ago
Version 1 Birmingham, United KingdomCompany Description · At Version 1, we are a people business. The game-changing IT services and solutions that we offer our clients wouldn't be possible without great people leading the charge. When it comes to attracting and retaining talent, we understand that a continued commi ...
-
Digital Marketing and Communications Assistant
12 hours ago
University of Birmingham Birmingham, United Kingdom**Position Details** · College of Medical and Dental Sciences · Location: University of Birmingham, Edgbaston, Birmingham UK · Full time starting salary is normally in the range £28,397 to £30,210, with potential progression once in post to £33,938 · Grade 5 · Full Time, Permanen ...
-
Multimedia Designer
12 hours ago
Babington Birmingham, United Kingdom**_Multimedia Designer_** · Are you enthusiastic, creative and looking to further your career within Multimedia Designer and learn new skills? If you are pro-active, full of ideas, excited and passionate about creating content for blended learning programmes and ready to make you ...
-
Department for Levelling Up, Housing and Communities Birmingham, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £26,464- · - A Civil Service Pension with an average employer contribution of 27%**Job grade**: · - Executive Officer**Contract type**: · - Permanent**Type of role**: · - Other**Working pattern**: · - Flexible working, Full-t ...
-
Content Designer
1 week ago
Department for Transport Birmingham, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £32,603**Job grade**: · - Higher Executive Officer**Contract type**: · - Permanent**Business area**: · - DFT - Corporate Delivery Group (CDG) - Digital, Information & Security Directorate**Type of role**: · - Communications / ...
-
Highways Supervisor
4 days ago
National Express West Midlands Perry Barr, United Kingdom**Join us on the Journey...**: · **What you'll do**: · - Work within the highway coordination team and working with the Short term planning and events manager to ensure all possible highway interventions and mitigations are in place to ensure Highway disruption to our whole netwo ...
-
Probation Officer
4 days ago
Service Care West Midlands, United KingdomService Care Solutions are looking for a Probation Officer in the West Midlands area. · **Probation Officer Report Writer** · Service Care Solutions are the current holders of the National Probation Service contract. We specialise in the criminal justice sector and have access to ...
-
Technical Writer
12 hours ago
Guestline West Midlands, United Kingdom**About us** · We're Guestline, and we're all about delivering results for hotels. Our user-friendly software helps hoteliers manage their guests effortlessly, making their work more enjoyable and productive. We serve thousands of hotels and their amazing staff worldwide, buildin ...
-
Probation Officer
4 days ago
Service Care West Midlands, United KingdomService Care Solutions are on the look out for a Probation Officer (Report Writer) in the West Midlands area. · Summary · To assess and manage the risk posed by offenders to protect victims of crime and the general the public by: · - Providing information and advice to criminal c ...
-
Operations Team Leader
1 week ago
Cap Ex Associates Tax Ltd Solihull, United Kingdom**Position Title**: Report Writing Team Leader · **Overview**: · The Report Writing Team Leader is responsible for overseeing a team of report writers and ensuring the timely and high-quality delivery of reports to clients or stakeholders. This role involves managing the workflow ...
Service Writer - Birmingham, United Kingdom - FleetPride
Description
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business Partner with the best in the heavy-duty industry and apply today
The Service Writer communicates estimates, scheduling and work details to customers. This requires a firm mechanical understanding of trucks and trailers. The ability to communicate the work performed in a knowledgeable and detailed manner. Provide administrative support by preparing reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, filing documents and processing customer accounts. Administrative duties may be assigned in accordance with the office procedures of individual branches.
DUTIES & RESPONSIBILITIES
EDUCATION & TRAINING
KNOWLEDGE & EXPERIENCE
SKILLS & ABILITIES
WORKING CONDITIONS
WORK ENVIRONMENT
The primary environment is characterized by Inside/Outside Conditions, Varied Temperature Changes, minimal chemical hazards, vibration, dust and vehicle noise
FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
