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Manager, Performance Management
Found in: Jooble UK O C2 - 4 hours ago
Larbey Evans Ltd City of London, Greater London, United KingdomJob Description · Leading US law is hiring a brand new Secretarial Manager to manage and be responsible for the Legal PAs and support functions of their London office in addition to supporting global initiatives. This Secretarial Manager position is the stand out role of its typ ...
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Performance Marketing Manager
Found in: Jooble UK O C2 - 4 hours ago
Get Recruited Ltd City of London, Greater London, United KingdomPERFORMANCE MARKETING MANAGER · LONDON · Up to £50,000 + PROGRESSION + BENEFITS · THE OPPORTUNITY: · We're exclusively recruiting on behalf of a highly successful and growing business who due to expansion is looking to recruit a Performance Marketing Manager. This is an excit ...
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Performance Marketing Manager
Found in: Jooble UK O C2 - 5 days ago
Get Recruited Ltd City of London, Greater London, United KingdomPERFORMANCE MARKETING MANAGER · LONDON · Up to 50,000 + PROGRESSION + BENEFITS · THE OPPORTUNITY: · We're exclusively recruiting on behalf of a highly successful and growing business who due to expansion is looking to recruit a Performance Marketing Manager. This is an exciti ...
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Enterprise Performance Manager
Found in: beBee S2 UK - 12 hours ago
KPMG London (City of), United Kingdom Full timeJob description · Job Title: Senior Manager - EPM · Service Line: Finance Transformation · In KPMG's Management Consulting practice, we don't limit ourselves to either strategy or implementation. Instead, we deliver both - equally well. Indeed, it's this broad capability that's s ...
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Head of
Found in: Appcast UK C C2 - 6 hours ago
22 Bishopsgate City of London, Greater London, United KingdomAre you a proven leader within Property Management with a knack for inspiring teams to greatness? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, you might be the perfect fit for our team. · As the Head of 22 Bishopsgate, ...
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Senior Human Resources Business Partner
Found in: Appcast UK C C2 - 5 days ago
Next Employment Ltd City Of London, United KingdomSenior HR Business partner · Global specialty Underwriter who are growing located in London City . · The role is offered initially on a fixed term contract of 6 months after which there is an opportunity for the successful candidate convert to permanent. · In the initial stages ...
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Pricing Manager
Found in: Appcast UK C C2 - 6 hours ago
Finitas City of London, Greater London, United KingdomActuarial Pricing Manager - Lloyd's Syndicate · Finitas are delighted to be supporting this high-performing Lloyd's Syndicate in their search for a Pricing Manager to support the Actuarial Function. · Key experience required: · - London Market Pricing Experience · - Fully Qua ...
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Paid Media Manager
Found in: Appcast UK C C2 - 22 hours ago
WeAreAspire City of London, Greater London, United KingdomAre you looking for a new role in Paid Media Advertising working for a performance agency, that provides cutting-pioneering digital solutions to leading Entertainment clients? As the Paid Media Manager, you will provide Entertainment clients with data-driven digital consultancy a ...
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CRA II/ SCRA
Found in: Appcast UK C C2 - 4 days ago
Proclinical Staffing City Of London, United KingdomCRA II/ SCRA (8 positions available) · Global CRO · Home based, UK · Proclinical Staffing are currently partnered with an established and well respected CRO in the UK who are looking for multiple CRA II/ SCRAs to join their team on a permanent basis due to their recent project wi ...
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People Manager
Found in: Appcast UK C C2 - 5 days ago
The Curve Group City Of London, United KingdomSalary up to £60k ( pro -rata ) based on experience ( Contract role - minimum 5/6 months - Hybrid ) · Our client is the largest UK independent management consultancy that is focussed exclusively on the public sector helping to improve services for their local communities .As well ...
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Associate Director, Data Science
Found in: Appcast UK C C2 - 6 hours ago
Proclinical Staffing City of London, Greater London, United KingdomAssociate Director, Data Science Outsourcing Operations | Permanent | Pharmaceutical Industry | Remote Proclinical is seeking a dynamic Associate Director Outsourcing Operations - Statistics or Programming position for a remote role anywhere within Europe. · Responsibilities: · ...
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PMO Analyst
Found in: Appcast UK C C2 - 4 days ago
JSS Transform City Of London, United KingdomAre you ready to drive success in the dynamic world of insurance? We are currently seeking a highly motivated and experienced PMO Analyst to join our esteemed client's team. This is a full-time, hybrid position based in the heart of London. · About You: · You have significant exp ...
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Technical Director
Found in: Appcast UK C C2 - 5 days ago
BioTalent City Of London, United KingdomBioTalent have partnered with a Viral Vector Manufacturing Organisation in London to search for an experienced Technical Director to join them on a full time, permanent basis. · As the Technical Director you will be responsible for all technical aspects within the organisations p ...
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Knowledge Counsel
Found in: Appcast UK C C2 - 5 days ago
Larbey Evans City Of London, United KingdomTop City law firm is seeking to hire a Knowledge Counsel to join their highly regarded Knowledge Management team in London and collaborate closely with their Construction practice group. This is a permanent part-time role that would suit someone looking to step away from fee-earn ...
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Collections advisor
Found in: Appcast UK C C2 - 2 days ago
FinTech People City of London, Greater London, United KingdomA well established and very successful financial services company is seeking Collections Advisors to join their high performing customer operations team. You will be given full support and tools to carry out your role to a very high standard to ensure the optimisation of recovery ...
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Senior FI Claims Handler
Found in: Appcast UK C C2 - 6 hours ago
Next Employment Ltd City of London, Greater London, United KingdomFinancial Institutions senior claims specialist/product lead · Working within the FI team you will be the product lead and most senior claims handler. This is a business focused position where you will be working with underwriters and will be high profile. · You will be managin ...
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HR Manager
Found in: Talent UK 2A C2 - 4 days ago
Larbey Evans Ltd London (City of), United Kingdom Full timeHR ManagerLeading US law firm based in stunning offices is seeking to hire a dynamic HR Manager to join their tight-knit team in London. This is a permanent position with a competitive salary.Elite US Law Firm · Stunning Offices · Fantastic Benefits Package & Hybrid Working · The ...
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BI Visualisation Team Lead
Found in: Appcast UK C C2 - 5 days ago
Harnham City Of London, United KingdomBI VISUALISATION TEAM LEAD · 12 MONTH FTC · LONDON - 2X A WEEK · UP TO £65K · This role does not offer sponsorship · THE COMPANY · A software-focused vendor focusing on revolutioniSing utilities and operating cutting-edge technology with innovative solutions, collaborating wit ...
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Senior Network Engineer
Found in: Appcast UK C C2 - 5 days ago
Computappoint City Of London, United KingdomSenior Network Engineer | 12 months FTC | Hybrid | City of London | Up to £95,000 · This client operates on a hybrid working model with 2 days a week being onsite in the City of London · Our client is looking for a hands-on Senior Network Engineer with good knowledge of current ...
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Principle Oracle DBA
Found in: Ziprecruiter UK C2 - 3 days ago
Pioneer Search City of London, United KingdomJob Description · Principal DBA - PL/SQL, London Market, Oracle · Principal Oracle DBA required to join a leading London Market Insurer. You will be responsible for the design, implementation, and maintenance of Oracle database environment. You will ensure the reliability, securi ...
Helpdesk And Performance Manager - City of London, Greater London, United Kingdom - Fusion People Ltd
Found in: Jooble UK O C2 - 4 hours ago
Description
Role; Helpdesk and Performance ManagerSalary:
£50,000 - £55,000 Location: London, SW1Y Hours: Monday to Friday - 08:00 - 17:00 Duration Permanent Line management of all helpdesk employees
Managing the end to end process of reactive call management.
Including logging of the work, follow through with the operational teams, uploading of documentation, customer expectation management, communication with the customer through the journey, closing the job in the system.
Managing excellence levels of customer service throughout the journeyManaging the Planned Maintenance scheduling and distribution to site teams.
Logging closure with correct documentation and compliance.
Daily, Weekly and Monthly reporting of helpdesk stats
Improvement plans against poor performing areas.
Working directly with operational teams to drive continuous improvement
Reviewing trends in data to understand quicker response times
Building process, procedure and governance planning
Ensuring adherence to account KPI's and SLA metricData & Process Strategic analysis, forward looking guidance with a view to challenging the annual and long term plans that contribute to the commercial development of the business
Build governance packs to manage the requirements of the account from a contractual perspective.
Ranging from MBR's, QBR's, ABR's, KPI's and contractual commitments.
Ensure all are laid out, tracked, management plans and updates to client and account lead are regular and proactive.
Build the process and procedure to operate the accountManage the integration of global IT systems to run operations
Regular analytical reporting on all aspects of the account, providing insightful management information reporting to account leadership to drive decision making
Manage document control through sharepoint and online systems, provide regular audits of those documents to ensure regular updates are madeAdditional Internal monthly reports on QHSE, finance and strategy.
Manage the communication for the account, from weekly updates through to regular flow through of communicationsEnsure all new hires are processed effectively.
Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability.
We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website #J-18808-Ljbffr
