Administrator - Leeds, United Kingdom - Jo Holdsworth Recruitment
Description
The role:
These Client Relationship Administration roles involve providing administrative support to the Area Manager's on large accounts, and independently managing several smaller client accounts.
In this role you will take ownership of the client in all aspects relating to the administration and delivery process, ensuring the client is given the highest level of customer service.
Responsibilities:
- Develop an individual plan for each client.
- Respond promptly to quotation requests and any client queries.
- To always represent the company in a professional manner.
- Meet agreed targets monthly ensure software's updated weekly.
- Arrange for external CRMs to visit clients' premises to promote new products.
- Support the external CRMs with administrative tasks.
- Liaise with Engineer Attendance and Service Management to resolve any client issues.
- Managing a portfolio of smaller accounts, maintaining high service levels.
Experience, Skills, and Qualifications:
- Ability to communicate clearly at all levels.
- Good attention to detail.
- Customer focused approach.
- Ability to plan and organise across all aspects of the role.
- Excellent organisation, written and numerical skills.
- Excellent timekeeping and time management skills.
- Ability to work in a highpressure environment and react to rapidly changing circumstances.
- Willingness to go the extra mile.
- Selfmotivated and a team player, demonstrating professionalism, positivity and proactiveness.
Salary:
£25,000
Location:
LS11 (Free parking)
Hours:
Mon-Fri 8:30am-5pm with a 45-minute lunch
Job Types:
Full-time, Temp to perm
Salary:
£25,000
.00 per year
Benefits:
- Free parking
- Onsite parking
Schedule:
- Monday to Friday
- No weekends
Work Location:
In person
Reference ID:
CS
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