Engagement Officer - West Midlands, United Kingdom - ISS

ISS West Midlands, United Kingdom

4 days ago

Permanent

Description

Job Description

This role will support engagement across the entire account, supporting the operational management teams with the delivery of improvement and action plans resulting from People surveys.

Providing in-role coaching and guidance to the operational managers regarding people and engagement processes and supporting with rolling out and embedding Placemaker Pathway training. Representing ISS on the One Team Forum.

Key Responsibilities

Own the delivery of the MyVoice Action Plans, and ensure Operational managers are regularly revisiting and updating their teams on progress against these plans

Be a key contributor to the One Team Forum; helping to shape collaborative policies for all employees across all organisation on the BT account

Support the roll out of, and deliver some of the sessions for, Placemaker Pathway, revisiting as necessary to ensure understanding and adherence to the principles

Support Operational managers through in-role coaching with people and engagement issues, including some support around ER cases where necessary

Maintain positive links with ISS L&D team and P&C to ensure maximum benefit is gained in the account through training and development programmes

Professional and Personal Competencies/Qualifications

Radiate positive attitude, facilitating psychological safety and building space where everyone feels welcome

Create the One ISS community in which differences are embraced and valued

Qualified ISS Train the Trainer

Excellent written and verbal communication skills

Experience of ISS engagement tools, L&D strategy

Understanding of people processes, including ER

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

People Partner

1 week ago

Pentasia West Midlands, United Kingdom

A technology focused company is looking to add a valued People Partner to their team. Covering Operations, this role will be diverse, working a hybrid working arrangement, and enjoying one direct report. · The People team within the business is a strategic function, bringing valu ...
Business Change Consultant

1 day ago

Gleeson Recruitment Group West Midlands (Region), United Kingdom

**Business Change Consultant | £600 - £700/day Outside IR35 | Onsite West Mids** · A Financial Services organisation is seeking a consultancy to plan out multiple business change projects. · The projects range from office relocation to customer engagement and business continuity ...
Ifa Administrator

1 week ago

Ortus PSR West Midlands, United Kingdom

A Tech lead IFA firm is looking to hire an experienced IFA Administrator to assist the Head of Advise and their Paraplanner. You will be liaising with Product providers and completing the Administration for Investments and Pension Advice. · You will have the opportunity to work f ...
Communication/employee Engagement

1 week ago

BranWell Ford West Midlands, United Kingdom

Title: Communication/Employee Engagement · **Job Type**: Perm · Specialism: Consultants/Client Managers · Workstyle: Hybrid/ WFH · County/Region: West Midlands · Salary/rate: £Highly competitive · Job ref: HB17763 · Do you have one or two years' experience working in Pensions PR ...
Building Surveyor

2 days ago

Eden Brown West Midlands, United Kingdom

**Job Title**: Building Surveyor (Insurance Claims Division) · **Location**: Birmingham covering the Midlands · **Salary**: £50,000 - £60,000 (dependent on experience) · Delivering insurance claim, diagnostic evaluation, validation of proposed works and project managing reinstate ...
Resident Liaison Officer

1 week ago

Resourcing Group West Midlands, United Kingdom

A contractor in the local area currently require a resident liaison officer in the Birmingham area. · What will you deliver? · To provide consultation and support to residents prior to, during and after works to their homes, ensuring high levels of customer satisfaction Managing ...
Trainee Resident Liaison Officer

6 days ago

Morgan Sindall Plc West Midlands, United Kingdom

**We are currently seeking to recruit a Trainee Resident Liaison Officer (TRLO) to supplement our refurbishment team within the Midlands region, working initially on a high rise refurbishment programme in Sandwell. We wish to recruit a friendly, customer service focused individua ...
Customer Advocate

2 days ago

Gamma Telecom West Midlands, United Kingdom

**Customer Advocate** · **Home-based, Gamma Office and Customer sites (as required)** · **Who are we?** · Gamma is a leading supplier of Unified Communications as a Service (UCaaS): they provide voice, data and mobile products and services to the UK, German, Spanish and Benelux b ...
Customer Advocate

2 days ago

Gamma Communications West Midlands, United Kingdom

**Customer Advocate** · **Home-based, Gamma Office and Customer sites (as required)** · **Who are we?** · Gamma is a leading supplier of Unified Communications as a Service (UCaaS): they provide voice, data and mobile products and services to the UK, German, Spanish and Benelux b ...
Senior Commissioning Officer

2 days ago

Venn Group West Midlands (Region), United Kingdom

** · Senior Commissioning Officer - Adult Social Care · **Competitive Daily Rate, Remote Working, 6 Months +** · The successful applicant will commission a range of social care services for the Adult Care and Support Directorate. The primary responsibility for this post will be f ...
Agricultural Assistant

4 days ago

SEVERN TRENT West Midlands, United Kingdom

Hello, we're Severn Trent and we think water is wonderful. Oh, we're pretty keen on people too. · 24 hours a day, 365 days a year we serve 4.8 million households and business across the heart of the UK. Each cuppa drank and every toilet flushed is only possible because of the 6,5 ...
Community Health and Wellbeing Officer

5 days ago

Tina Lacey Recruitment West Midlands, United Kingdom

Community Health and Wellbeing Officer · Permanent Full Time 37 hours per week · £ £24365 plus fantastic benefits · Sandwell, West Midlands · Key Tasks: · To plan and deliver sessions and promotions to participants in order to engage them in support which enables their skills dev ...
Corporate Commercial Senior Associate

3 days ago

JMC Legal Recruitment West Midlands, United Kingdom

**Corporate Commercial Senior Associate 5 years PQE l Birmingham** · **The firm**: · Having been in the West End of London for the best part of 150 years, this firm has a rich heritage in the city. However, the firm has undergone several transformations over the years and is now ...
Ifa Administrator

1 week ago

Ortus PSR West Midlands, United Kingdom

Are you ready to embark on a journey and develop your career as an IFA Administrator where exceptional customer service meets the power of efficient administration? Look no further we're on the lookout for a motivated and proactive Administrator to join a dynamic IFA firm. As a r ...
Water Senior Adviser

1 week ago

Natural England West Midlands, United Kingdom

**Details**: · **Reference number**: · **Salary**: · - £33,736**Job grade**: · - Senior Executive Officer- Senior Adviser**Contract type**: · - Permanent**Type of role**: · - Environment and Sustainability**Working pattern**: · - Full-time, Job share, Part-time**Number of jobs av ...
Programme Manager

6 days ago

Venn Group West Midlands (Region), United Kingdom

** · Programme Manager · **£500 per day Ltd (This is negotiable depending on experience)** · **Outside IR35** · **3-6 month contract** · **Hybrid working (1 day per week onsite)** · Our client is seeking to recruit a Programme Manager to assist with a Transformation Programme for ...
Dm Team Leader

3 days ago

Macdonald & Company West Midlands, United Kingdom

**Location**: · **West Midlands** · **Salary**: · **50 - 60** · **Job Type**: · **Contract** · **Reference**: · **65319** · **Job Summary**: A West Midlands based Local Planning Authority have a requirement for a Team Leader within the Development Management Service. · In this ro ...
Head of Facilities Management

1 day ago

Health and Safety Executive West Midlands, United Kingdom

**Details**: · **Reference number**: · **Salary**: · - £53,360 - £59,625**Job grade**: · - Grade 7- Band 2**Contract type**: · - Permanent**Business area**: · - HSE - Information Technology & Facilities Division (ITF)**Type of role**: · - Digital · - Information Technology**Worki ...
Senior Property Assistant

2 days ago

Centrick Property West Midlands, United Kingdom

**Job Ref** · **443** · **Location** · **West Midlands** · Senior Property Assistant · Birmingham, West Midlands · Do you have great administration, IT and people skills? Looking to embark on an engaging career in property management as a Senior Property Assistant? If so, we want ...
Regeneration Project Manager

2 hours ago

Panoramic Associates Limited West Midlands (Region), United Kingdom

**Interim Regeneration Project Manager (Local Authority)** · **West Midlands England Based** · **6-month contract (Potential for extension)** · **Day Rate: Up to £400 a day (Outside IR35) Depending on experience** · **Hybrid working - 1-2 days in the office per month, remainder r ...