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    RF-HW Customer Support L2 Principal Engineer - United Kingdom - Sequans Communications Limited

    Sequans Communications Limited
    Sequans Communications Limited United Kingdom

    1 week ago

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    Description

    UK – READING, M4 CORRIDOR

    As part of the Hardware-Platform team and part of virtual customer support level2 team made of engineers across R&D fields, you will be working with two other colleagues on RF HW Support.

    RESPONSIBILITIES

    • Team work sharing workload with colleagues as well as liaising with Techleads & other teams
    • To be a R&D point of contact for Field Application Engineers and customer Project Managers
    • Responsible for customer OTA testing, driving UK R&S DST200 kit when needed
    • Responsible for Customer HW design reviews, analyse/reproduce/investigate RF/BB issues, be responsive to fix issues as they arise
    • To effectively communicate progress and status through emails, reports and presentations
    • To be actively involved with customer documentation updates and Tech Writer
    • To grow capabilities and quality of HWSL2 customer support
      • To play part adjusting development strategy and deliverables
      • To raise awareness, priority call and propose changes
      • Identifying resource and recruiting needs

    PROFILE

    • LTE experience (design, systems, test) and familiar with 3GPP standards
    • Keen to take responsibilities, assess workload, scheduling & being responsible for others
    • Self-starter. Able to work autonomously.
    • Self-motivated, team player, able to pro-actively communicate with all employees
    • Strong sense of ownership and responsibility
    • Work well in a fast paced environment within a multicultural team and at all levels
    • Creative thinker with strong problem solving skills
    • Team oriented attitude
    • Must have excellent communication and presentation skills

    REQUIREMENTS

    • Engineering degree/MSc in Computing, Maths or Engineering
    • 10 years' work experience in RF Design, Testing or System Design (working in telecoms environment a plus)
    • Work experience as a customer support or as a Techlead a plus
    • Work experience as RF HW Engineer, able to troubleshoot and solve RF issues
    • Demonstrate analytical expertise by providing the needed conclusions
    • Understanding of LTE/IoT/5G RF testing
    • Knowledge of standards, conducted vs radiated
    • HW Design, PCB CAD viewer, schematics/layout/mechanical expertise, Thermal and ESD
    • Ability to multi-task, ability to see trends, prioritising, liaising, documenting
    • Experience building case for virtual resource support, tracking progress/schedule. Planning and adjusting to changes
    • RF Production constraint awareness: statistical spread, RMA a plus
    • Some travel may be required between company and customer sites

    PREFFERED DETAILED KNOWLEDGE AT RF LEVEL

    • Customer product trends, environment conditions and certification needs
    • FCC, GSMA, CTIA Standards
    • Analytical skills
    • Familiarity with controlling lab equipment such as signal generators, spectrum analysers, vector signal analysers, multi meters, oven, power supplies is needed
    • PSU DCDC/LDO, Power consumption
    • UART/USB/SIM/JTAG interfaces
    • MIPI/SPI/I2C
    • RF Spurious
    • RF Simulation
    First Name (Required)

    Last Name (Required)

    Email (Required)

    Address (Required)

    Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

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