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    Customer Experience - Ringwood, Hampshire, United Kingdom - ISEB | Independent Schools Examinations Board

    ISEB | Independent Schools Examinations Board
    ISEB | Independent Schools Examinations Board Ringwood, Hampshire, United Kingdom

    4 weeks ago

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    Description

    Job Description The Independent Schools Examinations Board provides rigorous, high-quality examinations and assessments for pupils seeking entry to independent senior schools at 11+ and 13+.

    The examinations, backed by the leading independent school associations - GSA, IAPS, and HMC - include the Common Pre-Tests, Common Entrance, and Common Academic Scholarship examinations.

    ISEB has a heritage dating back to 1903 and works with some of the world's leading prep and senior independent schools and is ambitious to deliver innovation, providing world-leading assessment, accreditation, and admissions products and services for the independent schools' sector and beyond.

    We are looking for a dynamic, highly organised, ambitious and results-driven Sales Executive to work closely with our Sales & Marketing Manager on growing and supporting our customer base of schools in the UK and internationally.

    The Sales Executive will support the full sales pipeline, carrying out activities such as researching the market, planning and delivering lead generation campaigns and communications, nurturing leads, onboarding new customers, developing support content and materials, as well as Key Account Management.

    The Sales Executive will be required to attend industry events and conferences, as well as meetings with schools throughout the year.

    Sales & Marketing Manager.


    Salary:
    Circa £28k per year, full time. Hybrid/remote considered.

    Support with customer sales outreach to develop and grow sales of ISEB's current and future products via telephone, email, and meetings.

    Support with the development and delivery of data-driven sales and marketing campaigns to drive sales of ISEB's existing assessments and qualifications.

    Support with the development and delivery of launch campaigns for new products that generate sales leads.

    Work with our Sales & Marketing Manager to analyse the market, looking at the competitor and product landscape, to identify ISEB's strengths, weaknesses, opportunities, and threats.

    Work with our Sales & Marketing Manager to build customer personas and identify opportunities for cross-promotion and new product development.

    Take ownership of our customer databases and make sure they are kept up to date.

    Work with the marketing team to develop on-brand marketing and sales literature, content and promotional materials that support sales and marketing objectives.

    Support with the creation of school accounts, and with answering enquiries from schools.
    Proven experience in sales and/or account management, preferably within B2B environments, and ideally in the education sector.
    Experience delivering successful sales and marketing campaigns and activities, both online and offline.
    Strong communication, presentation, relationship building and negotiation skills.
    A confident, friendly and professional telephone manner, and excellent written communication skills.
    Strong analytical, organisational, time management, and creative thinking skills.

    A motivated self-starter who is confident with approaching other colleagues and external contacts to gather information required to deliver sales and marketing activities.

    The willingness to learn new systems and skills to get sales and marketing activities across the line.
    Experience with Mailchimp or similar email marketing systems, and with data management and GDPR.
    Experience with WordPress, WooCommerce, and/or Academy LMS a bonus.
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