-
Customer Care Administrator
4 weeks ago
Athena Resourcing Solutions St. Neots, United Kingdom Full timeEuropean Language Customer Care Administrator – Fluent German / Swiss German · Home based (1 day per month in the head office in Cambridgeshire) · A fantastic success story, our client is expanding and are looking to recruit Fluent German or Swiss German speakers who enjoy Custom ...
-
Swiss Customer Care Administrator
4 weeks ago
Lifeplus Europe Eaton Socon, United Kingdom**Swiss Customer Care Administrator** · Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements ...
-
Customer Care Administrator
3 weeks ago
Athena Resourcing Solutions Careers Saint Neots, United Kingdom· European Language Customer Care Administrator Fluent German / Swiss German · Home based (1 day per month in the head office in Cambridgeshire) · A fantastic success story, our client is expanding and are looking to recruit Fluent German or Swiss German speakers who enjoy Custo ...
-
German Customer Care Administrator
13 hours ago
Lifeplus St Neots, United KingdomGerman Customer Care Administrator · Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. · We manufacture and distribute high quality nutritional supplements d ...
-
Italian Customer Care Administrator
3 weeks ago
Lifeplus St Neots, United KingdomItalian Customer Care Administrator · Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. · We manufacture and distribute high quality nutritional supplemen ...
-
Spanish Customer Care Administrator
1 week ago
Lifeplus St Neots, United KingdomEstablished over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. · We manufacture and distribute high quality nutritional supplements directly to our customers all over the ...
-
Swiss Customer Care Administrator
3 weeks ago
Lifeplus St Neots, United KingdomEstablished over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. · We manufacture and distribute high quality nutritional supplements directly to our customers all over the ...
-
French Customer Care Administrator
2 weeks ago
Lifeplus St Neots, United KingdomEstablished over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. · We manufacture and distribute high quality nutritional supplements directly to our customers all over the ...
-
German Customer Care Administrator
13 hours ago
Lifeplus St Neots, United KingdomEstablished over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. · We manufacture and distribute high quality nutritional supplements directly to our customers all over the ...
-
Customer Care Administrator
3 weeks ago
PJA Carpentry Ltd Biggleswade, United KingdomPJA Carpentry Ltd is a labour only carpentry sub-contractor, based in Biggleswade, Bedfordshire. We work on new build developments comprising mainly of houses and flats. · We are looking to recruit a Customer Care Administrator on a permanent contract and a full time basis. This ...
-
Administrator, Social Care
3 weeks ago
Cambridgeshire and Peterborough NHS Foundation Trust Huntingdon, United KingdomPlease refer to the attached job description and person specification for full details of responsibilities Undertake financial and general administrative tasks. To deal discretely and efficiently with telephone calls. To liaise with service users, relatives/carers, General Practi ...
-
Customer Care and Administration
1 week ago
PJA Carpentry Ltd Biggleswade, United Kingdom**Customer Care and Administration** · PJA Carpentry Ltd is a labour only carpentry sub-contractor, based in Biggleswade, Bedfordshire. We work on new build developments comprising mainly of houses and flats. · We are looking to recruit a Customer Care Administrator on a permanen ...
-
Care Home Administrator
4 weeks ago
One Housing Kempston, United Kingdom**Care Home Administrator** · **Salary**: £25,000 to £26,500 per annum · **Location**: Baycroft, Kempston · **Hours & Shift Pattern: 40 **hours per week, Monday to Friday. · Baycroft is a collection of care homes with a unique difference. We're part of One Housing, a housing asso ...
-
Care Home Administrator
4 weeks ago
Willows Care Centre Ltd - Excelcare Milton Keynes, United KingdomWe are currently looking for a **Care Home Administrator** to join the Excelcare team at **The Willows Care Home in Great Linford, Milton Keynes.** · You will join an active member of the Administration Team and will work closely with the Management Team to ensure the smooth runn ...
-
Care Home Administrator
3 weeks ago
Excelcare Holdings Milton Keynes, United KingdomWe have an opportunity for a well organised, dynamic Administrator to join our friendly team at Water Hall Care Home, Bletchley. Your dedication, reliability and support will make a difference to the smooth running of the home every day. · Excelcare is a family-owned care home gr ...
-
Care Quality Administrator
3 weeks ago
North West Anglia NHS Foundation Trust Peterborough, United KingdomPlanning and Organisational Support the Deputy Care Quality Support Manager with planning and organising the Trustwide CREWS assessment programme through effective and efficient administration processes. Plan and organise clinical area visit programmes, as required by the Executi ...
-
Customer Care Administrator
4 weeks ago
Knightwood Associates Cambridge, United KingdomWe are currently recruiting for a Customer Care Administrator to join our client, a 5* house builder based in Cambridgeshire. · The role would be working within the busy Customer Care department supporting the team with writing reports, chasing up subcontractors and occasionally ...
-
Supporter Care Administrator
3 weeks ago
Isabel Hospice Welwyn Garden City, United Kingdom Part timeContract**:Permanent | Part Time | 15hrs per week** · Salary**:£8,400** · Location**:Welwyn Garden City** · Closing Date**:31 Jul, 2023** · Central to the success of supporter care, this role is the first point of contact for the department. The key responsibilities include proce ...
-
Care Home Administrator
3 weeks ago
Excelcare Holdings Great Linford, United Kingdom**Care Home Administrator - £19,929 per annum.** · We have an opportunity for a well organised, dynamic **Administrator** to join our friendly team at **The Willows Care Home in Great Linford, Milton Keynes.** Your dedication, reliability and support will make a difference to the ...
-
Care Home Administrator
3 weeks ago
Willows Care Centre Ltd - Excelcare Milton Keynes, United Kingdom£500 Welcome Bonus · We are currently looking for a **Care Home Administrator** to join the Excelcare team at **The Willows Care Home in Great Linford, Milton Keynes.** · You will join an active member of the Administration Team and will work closely with the Management Team to e ...
German Customer Care Administrator - St Neots, United Kingdom - Lifeplus
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
German Customer Care Administrator
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them.
We manufacture and distribute high quality nutritional supplements directly to our customers all over the world.
We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing.
At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community.
Job Purpose:
Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and
changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus.
The role will include but is not limited to:
• Answer customer queries and process incoming customer requests via phone using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements.
• Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution.
• Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times.
• Ensure a proactive, flexible and positive approach at all times when handling customer requests.
• Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement.
• Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations.
Candidate Profile:
• Passionate about delivering excellent customer service.
• Must be fluent in both oral and written English and German.
• Excellent IT skills.
• Knowledge of sales process and ordering systems is desirable but not essential.
• Excellent communication skills with both internal & external customers.
• Able to build good relationships at all levels with a positive and flexible approach.
• Able to solve problems, have initiative, and open to continuous improvement and learning.
• Must be positive, resilient, and adaptable to change.
The values you'll stand by:
Be generous with your knowledge, knowledge is only powerful if you share it with others.
Bring integrity, listen first and then speak.
Embrace transformation, be brave – it's easier to stick to what you know but we learn from our mistakes.
Have quality at the heart of what you do, always give your best and expect the same from others in return.
What we offer you:
• Rewarding salary packages
• Contributory pension scheme of up to 6%
• Opportunity to buy & sell holiday
• Gym membership discounts
• Contributory hospital and health cash plan
• Cycle2Work scheme
• Eye care vouchers
• Free monthly Lifeplus nutritional and personal care products
• Life assurance
• Discounts at leading brands and retailers
Hours and Days:
• 5-week rotational shift:
o Week 1: Monday to Friday. 07:00 – 15:15 UK Time
o Week 2: Monday, Tuesday, Wednesday, Thursday and Saturday. 07:30 – 15:45 UK Time
o Week 3: Monday to Friday. 11:00 – 19:15 UK Time
o Week 4: Monday, Tuesday, Wednesday, Thursday and Saturday. 08:00 – 16:15 UK Time
o Week 5: Monday to Friday. 11:45 – 20:00 UK Time
Location:
• Lifeplus House, St Neots
• This role involves a mixture of home and office working, however we do ask thatcandidates are able to commute to our St Neots Office.
The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role.
• Please note: The successful applicant will be required to undertake a criminal record check.
• Please advise us in advance if you have any special requirements if you are asked to attend an interview
Contact us
About us
Why us
hBlog