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    Head Of Wills, Trusts, and Probate - Birkenhead, United Kingdom - NeJobsNE1

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    Job Description

    Head of Wills, Trusts and Probate Ref 701

    Salary: **Negotiable based on experience, ranging from £48,000 - £65,000**

    Our Legal Services client is currently looking for a Head of Wills, Trusts and Probate in their Merseyside head office.

    Supervisory responsibility: Wills, Trusts and Probate fee earners and support staff

    Job Purpose:

    To be responsible for the professional lead, legal training, and supervision of the Wills, Trusts and Probate team and delivery of a professional service to external and internal clients. To achieve required operational, financial and client service performance standards. To fully contribute to overall successful departmental and firm performance, effective business development and case intake.

    Key Responsibilities:

    Performance Management

    Responsible for professional standards of the Wills, Trusts and Probate team through regular file reviews

    Supervise case work, provide advice/guidance on technical and professional matters

    Devise, implement and deliver structured training programs

    Create and maintain best practice templates, precedents and their implementation

    Conduct appraisals, set objectives and targets for the team

    Risk and Compliance

    Manage High Risk Register for Wills, Trusts and Probate matters

    Supervise staff on anti-money laundering, due diligence requirements

    Investigate allegations of professional negligence and report to MD

    Investigate potential data protection breaches

    Ensure Lexcel and case management system compliance

    Client Management

    Devise strategies for efficient case management, fee recovery, and client service

    Investigate client complaints and draft responses per firm's procedures

    Develop and maintain strong client/stakeholder relationships

    Requirements:

    Self-sufficient in producing own work on PC with high proficiency in firm's systems

    Able to work with minimal administrative/secretarial assistance

    Weekly/daily contact with line manager for discussion/supervision




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