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Delivery Managers
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DVF Recruitment Greater Manchester, United KingdomMy client, a leading global law firm, is seeking a skilled Delivery Manager to join their Flexible Services, Technology & Consulting, LPM, and Managed Legal Services department. This pivotal role offers an exciting opportunity to shape the future of legal service provision. · Th ...
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Delivery Manager
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Delivery Manager
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Methods Manchester, United Kingdom Full timeMethods Business and Digital Technology Limited · Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we ap ...
Service Delivery Manager - Manchester, United Kingdom - mecs communications
1 week ago
Description
Type:
Permanent
Service Delivery Manager - Telecoms
Service Delivery Manager
Industry Focus:
Telecommunications, Managed Services, SaaS, Networks, Mobile
Manchester, with a Hybrid Work Model (3 days in office, 2 days remote)
Salary Range:
£35,000 - £45,000 per annum + 10% Bonus + Benefits
As a Service Delivery Manager, your role revolves around tailoring support for the company's Service Provider Partners, ensuring they derive maximum value from their partnership with the company and their suite of products and services.
You'll analyse existing relationships and spearhead enhancements across various areas including contact management, alerting, incident handling, inventory management, and technology adoption.
Deliver exceptional service experiences to the company's Service Provider Partners.Lead initiatives for the adoption and management of new technologies and products, addressing challenges and risks during adoption to secure long-term revenue stability.
Understand customer and partner goals with our products and services, promoting best practices, leveraging expert knowledge, and advocating for self-service solutions.
Provide insights and solutions to Service Provider challenges to enhance operational efficiency and service delivery.Act as a product expert, possessing deep technical knowledge to support internal teams and customers' ongoing learning.
Identify and propose initiatives to optimize existing service processes, tools, or systems.
Strong Customer Service Delivery skills.
Agile working environment
Experienced in successfully driving and managing change.
Skilled in risk management and mitigation.
Knowledgeable in service management and support practices.
mecscomms:
uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.