Jobs
>
Peterlee

    Clinical Support Officer - Peterlee, United Kingdom - County Durham & Darlington NHS Foundation Trust

    County Durham & Darlington NHS Foundation Trust
    County Durham & Darlington NHS Foundation Trust Peterlee, United Kingdom

    5 days ago

    Default job background
    Permanent
    Description

    Job summary

    Thispost offers the successful applicant the exciting opportunity to join theSpecialist Palliative Care team. We are looking for someone who isenthusiastic, confident, methodical and able to work in a calm and professionalmanner whilst delivering excellent customer service.

    Thesuccessful applicant will provide effective and confidential administrativesupport on a day-to-day basis to ensure the needs of the clinical team arefully met, working within demanding time constraints, prioritising ownworkload, working with minimal supervision, demonstrating the ability to useinitiative and striving to make constant improvements to the service. The postholder will need to be proactive, flexible and responsive to the changing needsand demands of the organisation in order to support the smooth running of theclinical services.

    Main duties of the job

    Dealwith telephone enquiries, taking and conveying messages appropriately.

    Make appointments and, givenon-clinical advice as directed, taking necessary action for calls to behandled as quickly and efficiently as possible

    Maintain an up to datefiling and archive filing system, disposing of archived patient recordsaccording to Trust Policy

    Support the efficientorganisation of home visits

    Receive and handleinformation regarding referrals to the service and deal with them within Trustor Departmental timescales

    Enter data onto necessarydatabases according to service requirements.

    About us

    If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

    You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

    We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

    We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

    From April we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary £23,200, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post

    Full Job Descriptions can be found in the adverts supporting documents

    Job description

    Job responsibilities

    Theapplicant needs have excellent communication skills, be experienced in allaspects of administration and dealing with the public in a compassionprofessional manner at all times.

    Thepost holder will need to be able to travel to other sites across the Trust asrequired.

    Person Specification

    Qualifications

    Essential

  • Good standard of Education-minimum of 3 GCSE's (or equivalent) at C grade or above including English Language.
  • NVQ Level 3 in Business Administration or equivalent knowledge/experience (or working towards).

    • Special Skills and Knowledge

    Essential

  • Knowledge of computer packages Word, Excel, Outlook and PPT.
  • IT Skills.
  • Ability to analyse and present data using Excel and Access packages.
  • Ability to use email and maintain and update paper and electronic diaries.
  • Knowledge of Data protection and Caldicott principles and undertsanding of the need to maintain strict confidentiality.
  • Ability to use discretion and maintain confidentiality.
  • Good interpersonal skills.
  • Excellent written and verbal communication skills, with the ability to deal with and prepare routine verbal and written correspondence and the ability to obtain information and pass on comprehensive and confidential messages.
  • Ability to communicate accuratley, verbally, courteously and effectively with a wide range of staff, professionals and members of the public.
  • Ability to use own initiative to solve routine queries in line with departmental procedures.
  • Ability to work with minimal supervision following set proceedures.
  • Ability to organise and prioritise workload in order to meet deadlines.
  • Ability to work as a member of a team.
  • Committed to quality customer care/delivering excellent customer service.
  • Flexible apporach to work and adaptable to change.

    • Desirable

  • Knowledge of medical terminology

    • Special Requirements

    Essential

  • Able to travel across Trust sites to meet the requirements of the post.
  • Ability to work hours flexibly when service needs require.
  • Present a professional image at all times.

    • Experience

    Essential

  • Experience of an administrative role providing general provision of administrative duties in a challenging and constantly changing environment.
  • Demonstrate experience of using Microsoft Word.
  • Experience in setting up and maintaining office filing systems.
  • Experience in planning and organising meeting and taking notes.
  • Experience of providing administrative support to a team

    • Desirable

  • Experience of working within an NHS environment.
  • Wild Recruitment

    Communications Support Officer

    2 days ago

    Wild Recruitment Peterlee, United Kingdom

    **SHCSO0823_ **: · Salary Package: £ £14.32 per hour · Location: Peterlee, England · Consultant: Sammie Harvey · Posted: 18/08/2023 · Description: · We have an exciting opportunity to join the NHS in County Durham and Darlington as a **Communications Support Officer**. · The Comm ...

  • CDD Services (Synchronicity Care Ltd)

    Purchasing Support Officer

    1 week ago

    CDD Services (Synchronicity Care Ltd) Peterlee, United Kingdom

    The Purchasing Officer role is part of County Durham and Darlington Services, providing procurement services to County Durham and Darlington NHS Foundation Trust (CDDFT), Tees, Esk and Wear Valleys NHS Foundation Trust (TEWVFT) and Oxleas NHS Foundation Trust (OFT). With responsi ...

  • Hartlepool Borough Council

    Support Officer

    6 days ago

    Hartlepool Borough Council Hartlepool, United Kingdom

    **Vacancy Details**: · **Summary** · **Location**: · - Windsor Offices**Region**: · - North East England**Job Type**: · - Fixed Term**Category**: · - Admin / Secretarial / Customer Services**Date Posted**: · - 05/06/2023**Reference**: · **Description**: · CHILDREN'S & JOINT COMMI ...

  • Hartlepool Borough Council

    Support Officer

    6 days ago

    Hartlepool Borough Council Hartlepool, United Kingdom

    **Vacancy Details**: · **Summary** · **Location**: · - CETL**Region**: · - North East England**Date Posted**: · - 07/06/2023**Reference**: · **Description**: · CHILDRENS & JOINT COMMISSIONING SERVICES DEPARTMENT · SEND/ Education · **SUPPORT OFFICER (SEND) REF: 107420** · **Band ...

  • The English Martyrs School and Sixth Form College

    Learning Support Officer

    13 hours ago

    The English Martyrs School and Sixth Form College Hartlepool, United Kingdom

    The Director of Bishop Hogarth Catholic Education Trust and · Governors of The English Martyrs Catholic School and Sixth Form · College are seeking to appoint a Learning Support Officer with a · focus on SEND and Cover Supervision. This role involves covering · lessons in the abs ...

  • Education Partnership North East (EPNE)

    Intensive Support Officer

    1 day ago

    Education Partnership North East (EPNE) Hartlepool, United Kingdom

    Job Ref: · 2106H · **Location**: · Hartlepool, Durham, United Kingdom · Postcode: · TS25 5PF · Hours: · Permanent · **Salary**: · £ to £ · Posted Date: · Monday, June 12, 2023 · Closing Date: · Monday, June 26, 2023 · - Documents: · 2106H - Intensive Support Officer · - Share: ...

  • Hartlepool Borough Council

    Project Support Officer

    13 hours ago

    Hartlepool Borough Council Hartlepool, United Kingdom

    **Vacancy Details**: · **Summary** · **Location**: · - Civic Centre**Region**: · - North East England**Job Type**: · - Permanent**Category**: · - Other**Date Posted**: · - 14/05/2024**Reference**: · **Description**: · DEVELOPMENT, NEIGHBOURHOODS AND REGULATORY SERVICES DEPARTMENT ...

  • Education Partnership North East

    Intensive Support Officer

    1 day ago

    Education Partnership North East Hartlepool, United Kingdom

    **Full time (37 hours per week). Term time only (38 weeks). Permanent. Salary Details FTE £28, £**30,633.05** per annum; Actual £25, £26,736.28 per annum** · As one of the largest Further Education institutions in the North East, we offer a range of both academic and vocational c ...

  • Derbyshire County Council

    Support Officer

    4 days ago

    Derbyshire County Council Street, United Kingdom

    Bolsover District Council is a dynamic and ambitious organisation that takes pride in delivering excellent services to our community whilst driving economic growth and environmental sustainability for the district. · A vacancy has now arisen within the Housing Department for a Su ...

  • Bridge House Mission

    Support Officer

    1 day ago

    Bridge House Mission Stockton-on-Tees, United Kingdom

    To enable and encourage vulnerable men and women struggling with homelessness, drug, alcohol, mental health issues, and offending to receive appropriate support and move towards positive lifestyles and independent living. · The role requires an individual who shares the same valu ...

  • The Jeya Group Ltd

    Support Officer

    1 day ago

    The Jeya Group Ltd South Shields, United Kingdom

    We are looking for Support Officer that will work in a repairs and maintenance setting, assisting in the day to day admin duties to assist the management, team leaders and surveyors in the claiming of job tickets, raising orders for services and materials, contacting customers to ...

  • All Temps Recruitment Ltd

    Support Officer

    6 days ago

    All Temps Recruitment Ltd South Shields, United Kingdom

    We are currently looking to recruit for 2 x Support Officer's in South Tyneside. · Duties of the role: · - Support Officer required to work in a repairs and maintenance setting, assisting in the day-to-day admin duties to assist the management, team leaders and surveyors in the c ...

  • CCR

    Support Officer

    4 days ago

    CCR South Shields, United Kingdom

    CCR is looking for a commission support officer to work on a 6 month contract for the local authorities working from home and in the office, working to support and transform the health and social services at the town hall south shields. · Hours-37 · shift pattern · Monday to Thur ...

  • Nineteen Recruitment

    Support Officer

    5 days ago

    Nineteen Recruitment Gateshead, United Kingdom

    Nineteen Recruitment is a multi-award winning, an independent recruitment agency that specialises in the recruitment and provision of temporary and permanent staffing for the Education, Social Care, and Public Sectors. · We are delighted to be working with a local authority clien ...

  • All Temps Recruitment Ltd

    Support Officer

    5 days ago

    All Temps Recruitment Ltd South Shields, United Kingdom

    We are currently recruiting for 2 x Support Officer's required to work in a repairs and maintenance setting. · **THE ROLE** · - Assisting in the day to day admin duties to assist the management team leaders and surveyors in the claiming of job tickets. · - Raising orders for serv ...

  • NHS Business Services Authority

    Office Support

    5 days ago

    NHS Business Services Authority Newcastle upon Tyne, United Kingdom

    This is an office-based role to complete general office duties, including the receipt and preparation of all post incoming and outgoing. The role is physical and involves general housekeeping tasks and the movement of documents and boxes. All work should be processed quickly and ...

  • Concept Personnel

    IT Support Officer

    1 week ago

    Concept Personnel Newcastle Upon Tyne, United Kingdom

    **Job Title: IT Support Officer** · **Salary: £23 - 25k** · **Location: Newcastle Upon Tyne / Hybrid** · **Responsibilities**: · - Providing first line support to our onsite and remote employees to resolve issues and fulfil service requests · - Managing multiple open tickets to r ...

  • One Way or Another Ltd

    Support Officer

    5 days ago

    One Way or Another Ltd South Shields, United Kingdom

    **Job Types**: Full-time, Temporary contract · Contract length: 2 months · **Salary**: £11.39 per hour · Schedule: · - Day shift · Ability to commute/relocate: · - South Shields, Tyne and Wear: reliably commute or plan to relocate before starting work (required) · Work Location: ...

  • Wear Rivers Trust

    Project Support Officer

    1 day ago

    Wear Rivers Trust Durham, United Kingdom

    The Wear Rivers Trust is Recruiting · **Project Support Officer** · **Full Time** · **£21,000 to £23,000 depending on experience** · **Initially, Fixed Short Term Contract** · **Attractive starting salary, plus attractive benefit package, including contributory Rivers Trust pensi ...

  • North of England Commissioning Support

    Business Support Officer

    5 days ago

    North of England Commissioning Support Durham, United Kingdom

    An exciting opportunity is now available to join the Data & Digital team in the role of Business Support Officer. The Data & Digital team offers services to a wide array of clients across the health sector, including internal teams in NECS and external customers to drive forward ...