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    Systems Business Analyst - Birmingham, United Kingdom - Turnitin, LLC

    Turnitin, LLC
    Turnitin, LLC Birmingham, United Kingdom

    4 days ago

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    Description
    Sales Systems Business Analyst (UK Remote)

    Full-time When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space.

    Over 16,000 academic institutions, publishers, and corporations use our services:
    Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, Ouriginal and ProctorExam. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.

    The Selling Systems department plays a crucial role in ensuring the efficiency, effectiveness, and alignment of technology solutions with business processes within the organization, contributing to the overall success of an organization.

    The Sales Systems Business Analyst serves as a liaison between sales teams and technology teams, contributing to the effectiveness and success of sales initiatives.

    The role requires a combination of business acumen, analytical skills, and effective communication to drive the implementation of technology solutions that support sales objectives.


    Requirements Gathering:

    Collaborate with business stakeholders to gather, analyze, and document detailed business requirements for system enhancements, integrations, and new initiatives.


    Process Analysis:
    Conduct thorough analysis of existing business processes, systems, and workflows to identify areas for improvement and optimization.

    System Design:

    Work closely with development teams to design and document solutions that meet business requirements, ensuring alignment with organizational goals.


    Data Analysis:
    Analyze and interpret data to provide insights into business performance, trends, and opportunities for improvement.

    User Acceptance Testing (UAT): Plan, coordinate, and execute UAT activities, working with end-users to validate that system enhancements meet specified requirements.

    Create and maintain comprehensive documentation, including business requirements, functional specifications, process flows, and user guides.

    System Integration:
    Collaborate with technical teams to facilitate the integration of systems, ensuring seamless data flow and functionality.

    Change Management:

    Support change management efforts by assisting in the development of training materials and providing training to end-users as needed.


    Stakeholder Communication:

    Communicate effectively with business stakeholders, IT teams, and project managers to ensure a shared understanding of project goals and timelines.


    Continuous Improvement:
    Stay informed about industry best practices and emerging technologies in sales systems. Proactively identify opportunities for continuous improvement in sales processes and systems. Bachelor's degree in Business Administration, Information Technology, or a related field.
    Proven experience as a Sales Systems Business Analyst or in a similar role.
    Knowledge of business process modeling and improvement methodologies.
    Experience with system integration and data analysis.
    Familiarity with project management methodologies.

    Quality Focus:

    Setting high quality standards for our work and striving for continuous improvement and quality assurance so that our internal & external customers get the best possible outcomes.

    ~ Total Rewards @ Turnitin Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily — solely as regular pay plus bonus or commission. Beyond the intrinsic rewards of making a difference in the lives of educators, administrators, learners and researchers around the world, and thriving in an organization that is free of politics and full of humble, inclusive and collaborative teammates, the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. In our Remote-First approach to collaborating, you are also able to work the way that best fits your style and situation - whether that be remote, in one of our offices/rented spaces, or hybrid. Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.
    ~ Remote First Culture
    ~ Health Care Coverage*~ Tuition Reimbursement*~ Competitive Paid Time Off
    ~4 Self-Care Days per year
    ~ National Holidays*~ Monthly Wellness Reimbursement/Home Office Equipment*~ Access to Modern Health (mental health platform)
    ~ Retirement Plan with match/contribution** Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #
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