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    Client Asset Management Associate - Edinburgh, United Kingdom - Blackrock, Inc.

    Blackrock, Inc.
    Blackrock, Inc. Edinburgh, United Kingdom

    1 week ago

    Default job background
    Description
    Client Experience Transformation, Marketing and Change Management, Associate

    Are you looking to expand your change management, marketing, and design skills? The ideal candidate has an understanding of change management principles, communications strategy and experience executing change strategies.

    They enjoy working cross-functionally, understanding the needs of clients and colleagues and ensuring both are set up for success with details and thorough analysis and execution of plans.

    BlackRock's purpose is to help more and more people experience financial well-being.

    As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals.

    4 trillion in assets on behalf of investors worldwide
    Client Experience Delivery, Wealth, Client Experience Operations and Client Experience Transformation.

    The Change Management role will sit within CX Transformation which works to accelerate progress towards our CX mission via research and competitive insights, analytics, marketing and change management.

    The Change Management role will help us bring to life our transformation strategy impacting the broader Client Experience organization.

    That means working collaboratively with product owners, various program/workstream leads, and impacted internal parties like client business/sales/service/investment teams to deliver client and employee-oriented solutions using marketing, change management and communications skills.

    Additionally, a large focus for this role will include the implementation of change management strategies, leveraging established change management methodologies and tools to develop and execute strategic plans supporting the people adoption of process and technology changes.

    Design, build and complete tailored change management strategies and communications (emails, newsletters, one, guides, and Power-Points) to various audiences to highlight how transformation solutions address client experience needs or tell the story of an organization
    Develop the training strategy in collaboration with key client stakeholders.
    Have experience with change management methodology, tools, and techniques, as well as a strong understanding of organizational development, communication, and training;
    Use your creative design & storytelling talents and proficiency in Microsoft Office. (Adobe, Sketch, Stensul, a plus) to bring concepts and messages to life through presentation materials, proposals, marketing materials and customized templates for partners at all levels — both internally and externally
    Support development of external marketing strategy to raise client & market awareness and adoption of CX solutions
    2+ years experience in change management consulting, internal communications, or product marketing work supporting large enterprise programs across people/process/tech
    ~ Familiarity with change management strategies and/or methodologies
    ~ Pro-active, self-starter with ability to organize, prioritize and execute multiple projects across multiple stakeholders simultaneously in a deadline-driven environment
    ~ Proficient user of Adobe InDesign, Illustrator, Photoshop, etc are a plus

    To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

    Our hybrid work model

    BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all.

    Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week.

    Some business groups may require more time in the office due to their roles and responsibilities.

    We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation.

    As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

    At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.

    Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses.

    Their investments also help to strengthen the global economy:

    support businesses small and large; finance infrastructure projects that connect and power cities; It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

    For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn:

    We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.

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